Q: Why won't my iPhone 6 work?
First, I broke my first iPhone 6, I exchanged it to apple care and got another phone. The phone was working perfectly fine until it decided not to work anymore. It would turn to different colors, and will take forever to get the phone working again. I was completely frustrated, so I exchanged the phone. I got a new one recently, and when I first got it, it was hot when I had it on for 20 minutes, thinking this is was normal. Later the next day, it started doing exactly what my other phone did! It was changing colors, and all sort of weird things. Now, it's completly shut down, will not function. I had left it charged for two hours, that didn't do anything, so I plugged my phone into my mac, and it would tell me that I need to update and it would restore for me. It will not restore, I got a message saying "The iPhone "iPhone" could not be restored. An unknown error occurred (4005)." and I have no idea what to do at this point. I am sorry if what I wrote did not make any sense. What should I do?
iPhone 6, iOS 9.3.2, null
Posted on Jul 22, 2016 1:18 PM
Help for error 4005 here > If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
Make sure iTunes is up to date on your Mac.
- Open iTunes.
- From the menu bar at the top of your computer screen, choose iTunes > Check for Updates.
- Follow the prompts to install the latest version.
Posted on Jul 22, 2016 1:16 PM