samanthafrompittsburgh
Level 1 (6 points)
Publishing

Q: Ibook

my iBook is not loading. I cannot access new books. All screens are blank except my library. I have downloaded latest software and restarted several times. Please help

iPad Air, iOS 9.3.3

Posted on Jul 21, 2016 6:48 PM

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samanthafrompittsburgh

Q: Ibook

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  • Helpful answers

  • by becky_s22,

    becky_s22 becky_s22 Jul 22, 2016 2:40 PM in response to samanthafrompittsburgh
    Community Specialists
    Jul 22, 2016 2:40 PM in response to samanthafrompittsburgh

    Hi, samanthafrompittsburgh!

     

    Thanks for using the Apple Support Communities to get help access the iBooks Store. From your post, I am understanding that you can open the app, but nothing except your library loads. The store itself, Features, etc, are blank. I love reading, and get iBooks frequently so I understand how important it is for the store to load; I'm happy to help!

     

    Give the steps in the article linked below a try. Even though the title of the article references the iTunes Store, the steps will also apply to the iBooks Store (and, for reference, the App Store as well).

    If you can’t connect to the iTunes Store
     


    Happy reading!

  • by Angelvapple,

    Angelvapple Angelvapple Jul 22, 2016 4:04 PM in response to becky_s22
    Level 1 (4 points)
    Jul 22, 2016 4:04 PM in response to becky_s22

    HI I tried this and it did not work. It wasn't working in 9.2 and I have upgraded to 9.3 and it still doesn't work. Tried resetting location etc.. As well.