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Helpful answers
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Jul 22, 2016 3:00 PM in response to Dgreyson27by Carolyn Samit,See: Make an In-App Purchase in this support article > About in-app purchases - Apple Support
Make sure you have an accepted form of payment setup > Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support
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Jul 23, 2016 8:01 AM in response to Dgreyson27by Kiromana,If you're still unable to make in-app purchases after checking what Carolyn wrote, call the support and ask for iTunes store about your apple id. Contact Apple for support and service - Apple Support
You could also try by buying an iTunes store gift card and adding it to your Apple ID account in iTunes store.