liamfungg
Level 1 (2 points)

Q: how do i get rid of my old apply id so i could update my Numbers? I

I am trying to update my Numbers app, as i just had a new apply id imp laced in my device and also App Store system; it still asks me to log in my old account, which i couldn't access to. Please help.

MacBook Pro with Retina display, iOS 9.2.1, null

Posted on Mar 7, 2016 10:33 AM

by King_Penguin,Apple recommended
King_Penguin King_Penguin
Level 10 (132,256 points)
iTunes
A:

This is on an iOS device ?

 

All apps are tied to the account that bought/downloaded them from the store. If you want the Numbers app to be linked to your new iTunes account you will have to delete the app from your device (after taking copies of any documents that you want to keep), and buy and download it on your new account.

 

Or can you get access to your old account so that you can continue to update it with the old account ?

Posted on Mar 7, 2016 5:49 AM

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liamfungg

Q: how do i get rid of my old apply id so i could update my Numbers? I

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  • Helpful answers

  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Mar 7, 2016 5:49 AM in response to liamfungg
    Level 10 (132,256 points)
    iTunes
    Mar 7, 2016 5:49 AM in response to liamfungg

    This is on an iOS device ?

     

    All apps are tied to the account that bought/downloaded them from the store. If you want the Numbers app to be linked to your new iTunes account you will have to delete the app from your device (after taking copies of any documents that you want to keep), and buy and download it on your new account.

     

    Or can you get access to your old account so that you can continue to update it with the old account ?

  • by tripops,

    tripops tripops Jul 22, 2016 3:54 PM in response to liamfungg
    Level 1 (4 points)
    iOS Apps
    Jul 22, 2016 3:54 PM in response to liamfungg

    My laptop is a hand me down at work. The guy that had it left the company, but did a personal PW with our corporate email. He wasn't that smart, and the tech guy let him do it. I don't want to buy again something my company already owns. I'm trying to get his PW, but the license should travel with the machine. I just need to open one stupid file and transfer to excel.

     

    What can I do?