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Q: Problems with El Capitan 10.11.6 crashing repeatedly?

Hey all,

 

Last night I updated from El Capitan 10.11.4 to 10.11.6 and since then I've had major problems with my computer restarting multiple times in a row and beachballing. I have a MacBook Pro mid-2012 with ample storage left. I do play WOW on here and it kicks me off and restarts then, but I have had this issue with browsing with Chrome as well. Occasionally when it reboots it superimposes a bunch of script code over the gray screen with the apple on it; some of this says "<panic report>".

 

Has anyone had this issue with the recent update and is there anything that seems to help?

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Jul 22, 2016 2:13 PM

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Q: Problems with El Capitan 10.11.6 crashing repeatedly?

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  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Jul 22, 2016 3:00 PM in response to phosf8
    Level 10 (122,036 points)
    Apple Music
    Jul 22, 2016 3:00 PM in response to phosf8
  • by phosf8,

    phosf8 phosf8 Jul 22, 2016 3:00 PM in response to Carolyn Samit
    Level 1 (4 points)
    Mac OS X
    Jul 22, 2016 3:00 PM in response to Carolyn Samit

    wow, I really overthought this one. Thanks for the help!

  • by Linc Davis,

    Linc Davis Linc Davis Jul 22, 2016 6:08 PM in response to phosf8
    Level 10 (207,963 points)
    Applications
    Jul 22, 2016 6:08 PM in response to phosf8

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Please launch the Console application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    In the Console window, select

              DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar.

    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

    Please don’t post other kinds of diagnostic report.

    I know the report is long, maybe several hundred lines. Please post all of it anyway.

    When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.