cjevans7
Level 1 (4 points)
iPhone

Q: Need to turn imessages off

So my iPhone broke and u ended up purchasing a phone from the galaxy line. The problem is I removed my phone from my apple avcount, so the automated website for turning imessages off doesn't work for me.

iPhone 6, iOS 9

Posted on Jul 22, 2016 6:55 AM

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cjevans7

Q: Need to turn imessages off

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  • by Alwayswantingtohelp1,

    Alwayswantingtohelp1 Alwayswantingtohelp1 Jul 22, 2016 8:05 PM in response to cjevans7
    Community Specialists
    Jul 22, 2016 8:05 PM in response to cjevans7

    Hello cjevans7,


    Thank you for using Apple Support Communities. 


    I understand from your post that you are no longer using an iPhone and would like to deactivate iMessage. I understand how important it is for you to be able to receive text messages from your friends who use an iPhone on your Galaxy phone. Removing your iPhone from your Apple account like removing it from Find My iPhone on iCloud.com will not have any effect on the iMessage deactivation. I recommend following the steps under the section titled, "If you don't have your iPhone or can't turn off iMessage" from the following article to help resolve this issue: 

    Get help if you can’t receive text messages from an iPhone


    Best Regards