dtrm7891

Q: When playing music on my 4th generation Apple TV,  the music will frequently stop and Apple TV goes back to the Library screen.  How can I prevent this from occurring?

When playing music on my 4th generation Apple TV,  the music will frequently stop and Apple TV goes back to the Library screen.  How can I prevent this from occurring?

Apple TV, Windows Vista

Posted on Jul 23, 2016 8:19 AM

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Q: When playing music on my 4th generation Apple TV,  the music will frequently stop and Apple TV goes back to the Library scree ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jul 23, 2016 8:25 AM in response to dtrm7891
    Level 10 (103,658 points)
    Apple TV
    Jul 23, 2016 8:25 AM in response to dtrm7891

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

     

    The following article(s) may help you.

     

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Sources of Interference

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jul 23, 2016 1:26 PM in response to dtrm7891
    Level 4 (3,584 points)
    Apple TV
    Jul 23, 2016 1:26 PM in response to dtrm7891

    Are you playing music from the internet, or from a local iTunes server using Home Sharing?