Thiogorfang

Q: Can't log in to FaceTime

Hi,

 

I've been trying to log in to FaceTime with apple id on my Mac, the log in was successful but till whenever it prompts "FaceTime wants to use your information stored in "IDS: username@gmail.com-AuthToken" in your keychain", no matter which option you choose, FaceTime will log out.

 

Been trying to fix by deleting the keychain logins associating with this, and the plist in the library>preference. Doesn't seems to work.

 

The FaceTime on iPhone, however, works perfectly fine without issues of log-in.

 

Appreciate anyone's kindness and help? Thanks

MacBook Pro with Retina display, OS X Yosemite (10.10.5), None

Posted on Jul 23, 2016 6:06 AM

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Q: Can't log in to FaceTime

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  • by Linc Davis,

    Linc Davis Linc Davis Jul 23, 2016 9:47 AM in response to Thiogorfang
    Level 10 (207,963 points)
    Applications
    Jul 23, 2016 9:47 AM in response to Thiogorfang

    Please launch the Console application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.