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All replies
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Helpful answers
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Jul 22, 2016 10:37 AM in response to websterguyby Phil0124,Yes, it's an ongoing issue. A temporary fix is to Close the iBooks and App and reboot your iPad.
Double click the home button to bring up the App switcher, then swipe the iBooks App screen up and off the screen to close it.
Click the home button once to return to the homescreen, and then press and hold down the home and power/sleep buttons for 10 or 15 seconds or until the Apple logo shows up. This will reboot the iPad.
You can then try to open the iBooks App and see if the store tabs work again.
It's worked a couple times for me, but it inevitably goes back to being blank eventually.
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Jul 22, 2016 10:40 AM in response to Phil0124by websterguy,No change for me after doing what was suggested by Phil0124. Thank you for the reply.
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Jul 22, 2016 1:00 PM in response to Phil0124by Douglas1952,This did not work for me, however, my iphone 5 is working normal!
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Jul 23, 2016 5:51 AM in response to Phil0124by Judyfromtaylorsville,This did not work for me, however, I was able to open "iBooks" from the internet to access the store. It will allow you to purchase a book, and it will show up in your "library", however if you go back to the store it will be blank again. Very frustrating!
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Jul 23, 2016 7:42 AM in response to Phil0124by Phil0124,Seems to be back up again for me today.
Left it untouched overnight, and it opened iBooks fine today.
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Jul 23, 2016 9:09 AM in response to Phil0124by websterguy,iBooks open for me this morning. I tried to purchase a new book and it froze at the Apple ID verification. Hopefully, they are getting closer to a solution.
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Jul 23, 2016 10:34 AM in response to websterguyby Judyfromtaylorsville,★HelpfulMine is now working as well.
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Jul 23, 2016 1:40 PM in response to websterguyby TexPoleKat,Here is what I tried that did not work for me:
- Close iBooks app
- Reset iPad
- Signed out of icloud and itunes
- Restored iPad (several hours)
I then tried "Reset All Settings" under "General". (note that this will reset all WiFi passwords and lockscreen/wallpaper images, plus you will need to sign back into icloud and itunes) After that, iBooks worked as normal and has been for about 6 hours. Best of luck!
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Aug 9, 2016 5:44 PM in response to Phil0124by j from queens park,Brilliant. This has been driving me mad. Thanks Phil.