HT204106: If your Apple ID is locked
Learn about If your Apple ID is locked
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All replies
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Helpful answers
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Jul 23, 2016 12:21 PM in response to orta2017by Carolyn Samit,This is the drawback from purchasing a used Apple device.
In this case you have no way to setup the iPad using your Apple iD because the iPad is still associated with the previous owner's Apple ID.
See if you can get your money back.
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Jul 23, 2016 12:34 PM in response to orta2017by Diana.McCall,There's a procedure the original owner must follow before selling a device, as described here What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support. Before paying for a used device, you should witness the owner performing these steps. Any other way is foolhardy.
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Jul 23, 2016 2:19 PM in response to orta2017by tomcat111,Sorry. You paid too much for a VERRY slow iPad 2. They were 2010 vintage