HT204598: iCloud: Advanced Calendar and iCal troubleshooting

Learn about iCloud: Advanced Calendar and iCal troubleshooting
rangelof

Q: Reminders disappear.

     I'm trying to use Reminder app on iMac, iPhone and iPad. A new reminder disappears within a few minutes from all regardless of where it is entered, including iCloud. Sync is okay between Reminder apps in all devices, including to Informant app and to Things app. When the entered new Reminder disappears in Reminder app it also then disappears in Things and Informant. . Syncing of Things app works and syncing of Informant works between devices, but not between these two apps. Neither enters into Reminders. Using Mac OS 10.11.6 and iOS 9.3.3. I think I have checked and rechecked all settings. Am I missing something? Please help.

Posted on Jul 23, 2016 3:45 PM

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Q: Reminders disappear.

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  • by Linc Davis,

    Linc Davis Linc Davis Jul 23, 2016 4:55 PM in response to rangelof
    Level 10 (207,926 points)
    Applications
    Jul 23, 2016 4:55 PM in response to rangelof

    You're using third-party software that accesses the Reminders database. You have to rule out that software as the cause of the problem. Please turn off your iOS devices or put them in airplane mode. On the Mac, quit the third-party apps. Test.