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Jul 25, 2016 11:38 AM in response to yogagypsys1by alex_oz,Hi yogagypsys1,
I understand that you're getting error 1671 when using your iPhone with iTunes. I know that it's important to have these two working well with each other, so I'm happy to provide some direction to help with this.
It seems that your computer may be having some difficulties communicating with Apple servers. Check out what we have to say about this error in our article here:
Get help with iOS update and restore errors - Apple Support
Check for communication issues
If you see error 1671, iTunes is downloading necessary software. Wait for the download to finish and try again. To see how long the download should take, you can click the down arrow in the upper-right corner of iTunes.
If you see one of the issues below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch:
- 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200
- "There was a problem downloading the software."
- "The device isn't eligible for the requested build."
Check for communication issues between iTunes and Apple software-update servers. Also check for issues with third-party security software.
If you still see an error message, contact Apple Support.
Thanks for using the Apple Support Communities, cheers!
