HT201569: If your iPhone, iPad, or iPod touch won't charge

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Tushmush

Q: Iphone 4 charging problem it shows charging icon bt battery remains at same percent it wont increse

Hi i hav iphone 4... I am facing problem with charging.. ..  When I put my phone on charging it shows the icon indicating iphone is charging bt battery percentage doesnt increase it remains same n discharge too.....  I have inspect adapter, cord, battery, charging connector, all r working good...  Plz help me to solve this problem

Posted on Jul 25, 2016 7:39 AM

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Q: Iphone 4 charging problem it shows charging icon bt battery remains at same percent it wont increse

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  • by erin_b1,

    erin_b1 erin_b1 Jul 26, 2016 5:15 AM in response to Tushmush
    Community Specialists
    Jul 26, 2016 5:15 AM in response to Tushmush

    Hello Tushmush, 

     

    Thanks for using Apple Support Communities. 

     

    Based on your post, I see that when you try to charge your iPhone, it shows the icon indicating a charge, but the battery percentage isn't increasing. I rely on my iPhone daily, and know how critical it is to make sure you can charge. I'll be more than happy to assist you with this. 

     

    Use If your iPhone, iPad, or iPod touch won‘t charge, specifically, this section: 

     

    If your device won’t charge or charges slowly

    If you have very low battery and plug into power, a black screen or a black screen with a red battery might appear for a few minutes. Follow these steps and try again after each:

    1. Check your charging cable and USB adapter for signs of damage,* like breakage or bent prongs. Don't use damaged accessories.
      Lightning to USB and a USB wall adapter
    2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet. 
    3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
      The lightning port on the iPhone 6s
    4. Let your device charge for a half hour (If your device is unresponsive afterward, learn what to do).
    5. Force restart your device: Press and hold the Sleep/Wake and Home buttons at the same time for at least 10 seconds, until you see the Apple logo. Then let your device charge for another half hour.
    6. If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.

     

    Best Regards.