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baloum

Q: output sounds

no output sounds since the last update to OX EL CAPTAN 10.11.6. but my headphone is working fine.

somebody help me please

iPad 2, OS X El Capitan (10.11.5), bmc college

Posted on Jul 24, 2016 12:02 PM

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Q: output sounds

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  • by dominic23,Apple recommended

    dominic23 dominic23 Jul 25, 2016 9:47 AM in response to baloum
    Level 8 (41,541 points)
    Mac OS X
    Jul 25, 2016 9:47 AM in response to baloum

    Go step by step and test.

     

    1. System Preference > Sound > Output > Internal Speakers

        Highlight  Internal Speakers.

        Make sure that Mute is not enabled.

     

    2. Plug in and  remove the headphone.

     

        If you see red light in the headphone port, plug the headphone

        in and out of the port 5 or 6 times to flip the microswitch inside.

        Sound output may be stuck in digital mode.

     

    3. Reset PRAM.   http://support.apple.com/kb/PH18761

     

    4. Reset SMC.

          https://support.apple.com/en-us/HT201295

     

    5. Applications > Utilities > Audio MIDI Setup

     

        Audio Devices window

        Side Bar

        Click the Built-in Output.

         Make sure that  box is not checked under “Mute”.

         Make sure that Format is set at 44100.0 Hz.

         Right click on the Built-in Output for  available options.