Q: bluetooth wireless connection
MacBookPro OSX El Capitan; Version 10.11. Retina display - MacBookPro connects to HP C6150 printer using hardwire without any problem; not so trying to use bluetooth connection.
Wireless connection to printer works using older MacBook. Bluetooth connects to Mouse and works fine.
Select Bluetooth Device —
Computer Icon shows - Not Connected
Apple Mouse - Connected
MacBook Pro with Retina display, OS X El Capitan (10.11.5)
Posted on Jul 24, 2016 10:41 AM
Community Specialists
Hello analyst.1,
Thanks for using Apple Support Communities.
I understand that you can print from your MacBook Pro to your HP printer using Ethernet and Wireless, but not via Bluetooth. I know how important it is to make sure that you can connect to your printer via Bluetooth. I'll be more than happy to assist you with this.
Use OS X El Capitan: Add or remove a printer, and make sure that you have the latest software installed and printer connection instructions, specifically, this section:
Add a Bluetooth printer
Update your software: Choose Apple menu > App Store, click Updates, then install any software updates listed. Even if no updates appear, this ensures that OS X has the latest information about printer software it can download from Apple. If you don’t do this, you may see a message that software isn’t available when you connect your printer.
If you have an AirPrint printer, you don’t need to check for software updates.
Prepare your printer: Use the instructions that came with your printer to unpack the printer, install ink or toner, and add paper. Turn on the printer and make sure it’s not displaying any errors.
Connect your printer: Follow the instructions that came with your printer to make sure it’s ready to connect via Bluetooth. You also need to make sure to turn on Bluetooth and set up the Bluetooth printer as a new device.
After you connect your printer, if you see a message prompting you to download new software, make sure to download and install it. OS X automatically uses AirPrint if your printer supports it.
Have a great day!
Posted on Jul 25, 2016 11:20 AM