HT201475: Upgrade to OS X El Capitan
Learn about Upgrade to OS X El Capitan
-
All replies
-
Helpful answers
-
Jul 24, 2016 11:53 AM in response to Patricia Robinett1by Eric Root,Did you download the installer from the App Store? It should be in the Applications folder. If there, what happens if you double click on it?
-
Jul 24, 2016 1:58 PM in response to Eric Rootby Patricia Robinett1,Hi, Eric. The download bar now indicates some motion, but it might take quite a while. What file name should I look for in the application folder? Thank you for responding.
-
-
by Patricia Robinett1,Jul 25, 2016 3:19 PM in response to Patricia Robinett1
Patricia Robinett1
Jul 25, 2016 3:19 PM
in response to Patricia Robinett1
Level 1 (19 points)
Mac OS XIf anyone reads this who works for Apple - could you ask the people in charge of the download page if they can make the progress bar notation more difficult to read? 4 point type is way too big. And white/grey on that background is way too legible.
Seriously, If I could have read it without a magnifying glass, I might not have asked my initial question. The progress bar is ok as it is, but could the download progress script be located outside the landscape photo? Under the photo? Black type (at least 8 points if not 10 or 12) on white background? I might have been able to read it without glasses + magnifying glass when I was 20, but now that I am 70, it's very very difficult to read. Still, with the jumping type, refreshing every few moments, it really needs to be a simply black type on white background. Otherwise, it might be interpreted as Apple wanting to make things difficult for users. And I know that's not true... Isn't it?
Once the file has been downloaded, does it give me a choice of where to install it? Does it show me both partitions and say, "Choose location to install El Capitan"? Thanks.
Thanks to you all and love to you all!
Auntie Patricia
-
by dialabrain,★HelpfulJul 25, 2016 8:00 PM in response to Patricia Robinett1
dialabrain
Jul 25, 2016 8:00 PM
in response to Patricia Robinett1
Level 5 (5,900 points)
Mac App StoreYou can send a message to Apple here:
http://www.apple.com/feedback/
Yes, the installer gives you a choice. Click show all disks button.
-
Jul 25, 2016 8:00 PM in response to Patricia Robinett1by macjack,★HelpfulPatricia Robinett1 wrote:
If anyone reads this who works for Apple - could you ask the people in charge of the download page if they can make the progress bar notation more difficult to read?
Once the file has been downloaded, does it give me a choice of where to install it? Does it show me both partitions and say, "Choose location to install El Capitan"? Thanks.
Thanks to you all and love to you all!
Auntie Patricia
Auntie Patricia, making the progress bar larger probably wouldn't help. Those progress bars are big liars, always have been.
Yes, you will have a choice where to install, if you have more than one blank Volume formatted for OS X.
-
Jul 25, 2016 7:56 PM in response to dialabrainby Patricia Robinett1,Thanks. I did send my suggestions to the link you provided. But the download bombed. I am very disappointed, after babying it for nearly 24 hours. It said, "The application could not be downloaded. The application you tried to download could not be downloaded. Check your internet connection and try again." At the point it bombed, it had only captured about 2.4 gigs of 6.1 gigs. I lived far out of town, in the country, so my internet speed is not the greatest, but I managed to download El Capitan to my MacBookPro months ago without trouble. Any suggestions?
-
Jul 25, 2016 8:00 PM in response to macjackby Patricia Robinett1,Hmm... Thank you. There is an icon in the dock that has a big "X" on it and it's also in the utilities folder in the applications folder, so does that mean anything? I wonder when the icon shows up. And I wonder what would happen if I clicked on it to open it. ????
-
by Patricia Robinett1,Jul 25, 2016 8:15 PM in response to Patricia Robinett1
Patricia Robinett1
Jul 25, 2016 8:15 PM
in response to Patricia Robinett1
Level 1 (19 points)
Mac OS XNow that it has told me that the download didn't work, I asked it to "retry" but I don't see any evidence of it retrying. And it seems I'm unable to get back to the download page for El Capitan. Is that because it thinks I already downloaded it?
-
by Patricia Robinett1,Jul 25, 2016 8:18 PM in response to Patricia Robinett1
Patricia Robinett1
Jul 25, 2016 8:18 PM
in response to Patricia Robinett1
Level 1 (19 points)
Mac OS XOK. Now I see that the "X" symbol is for X11, which is for Unix or something... Perhaps that came to the dock when my roommate (who is a computer tech at the local university) used the terminal? I know he was using a "white letters on black background" screen. So please excuse that comment. It's obviously not El Capitan, even tho El Capitan is OSX 11. LOL
-
by Patricia Robinett1,Jul 25, 2016 9:04 PM in response to Patricia Robinett1
Patricia Robinett1
Jul 25, 2016 9:04 PM
in response to Patricia Robinett1
Level 1 (19 points)
Mac OS XIt is apparently downloading again. ?!?!?!? 2.71 of 6.21... Cheering it on... Praying...