tipu122

Q: i made a backup on iTunes and have forgotten the password can i still make another backup on icloud and restore my new iphone from it?

I made a backup on iTunes for my iPhone 5 and have forgotten the password can i still make another backup on iCloud and restore my new iPhone 6 from it?

iPhone 5, iOS 9.3.3

Posted on Jul 26, 2016 3:07 AM

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Q: i made a backup on iTunes and have forgotten the password can i still make another backup on icloud and restore my new iphone from ... more

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  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Jul 26, 2016 3:38 AM in response to tipu122
    Level 10 (132,665 points)
    iTunes
    Jul 26, 2016 3:38 AM in response to tipu122

    You should be able to : About encrypted backups in iTunes - Apple Support

    If you don't have your password:

    • If someone else set up your device, check with them for the password.
    • Try using an iCloud backup instead. If you don't have an iCloud backup, you can make one.
    • If it's still relevant, try using an older iTunes backup.

    The backup won't include everything e.g. items no longer in the store, items bought from a different country's store, and your own content in the Music (e.g. music copied from CDs and/or bought from other stores) and Videos apps, and photos synced to the Photos app from a computer.