HT202663: Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac

Learn about Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac
aquinn13
Level 1 (8 points)
Wireless

Q: My airport is on but I can not connect to wifi. How do I fix this?

The airport is on but my computer will not connect to wifi. I have tried rebooting my router, etc. How can I fix this?

Posted on Jul 25, 2016 4:16 PM

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aquinn13

Q: My airport is on but I can not connect to wifi. How do I fix this?

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  • by Tesserax,

    Tesserax Tesserax Jul 26, 2016 8:41 AM in response to aquinn13
    Level 9 (53,994 points)
    Wireless
    Jul 26, 2016 8:41 AM in response to aquinn13

    What is the exact make & model of your computer?

     

    By "airport" do you mean the Mac's built-in AirPort Extreme card?

     

    What is the make & model of your router?

     

    Was this always a problem or just started happening? If just started, what has changed with either the computer or the network?

     

    What have you done, so far, to try to resolve this yourself?