Q: Not able to connect to the iTunes Store nor the App Store

What else can I do? I tried resetting my phone and even my password and nothing is working and it still won't connect to the iTunes nor App Store.it won't even let me update my phone!

iPhone 6, iOS 9.3.2

Posted on Jul 26, 2016 7:39 PM

I have this question too

Q: Not able to connect to the iTunes Store nor the App Store

All replies

Helpful answers

by Jonathan UK,

Jonathan UK Jul 27, 2016 12:20 AM in response to Babaygirl93
Level 7 (34,162 points)

Apple Watch

Jul 27, 2016 12:20 AM in response to Babaygirl93

Hi

Try following the steps here:

If you can’t connect to the iTunes Store - Apple Support
Reply options

Link to this post

by Babaygirl93,

Babaygirl93 Jul 27, 2016 12:02 PM in response to Jonathan UK
Level 1 (16 points)

iTunes

Jul 27, 2016 12:02 PM in response to Jonathan UK

I tried all of the steps I know my phone needs to be updated but it won't even let me update it I tried contacting support but it's not working
Reply options

Link to this post

by Jonathan UK,

Jonathan UK Jul 27, 2016 12:05 PM in response to Babaygirl93
Level 7 (34,162 points)

Apple Watch

Jul 27, 2016 12:05 PM in response to Babaygirl93

If you cannot contact Apple Support via any other method, telephone numbers are available here:

Contact Apple for support and service - Apple Support
Reply options

Link to this post

Q: Not able to connect to the iTunes Store nor the App Store

All replies Helpful answers

by Jonathan UK,

by Babaygirl93,

by Jonathan UK,

All replies

Helpful answers