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CricketGeek1

Q: Crash and then Device Unknown won't allow restore

Picked up iPhone 6s last night and the screen was lit up and locked with light brown/white stripes, tried to reboot and then just black, in recovery mode. Tried to restore via MBP and iTunes and get to the point it's having me pick language and country and then a white screen saying Device Unknown with a long url. Took the sim card out and made sure it was in right, tried again and same thing. Used the sim in another iPhone (6Plus) and it works fine.

Is there anyway past this Device Unknown screen?

iPhone 6s, iOS 9.3.3

Posted on Jul 27, 2016 6:41 AM

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Q: Crash and then Device Unknown won't allow restore

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