Q: Mac Pro (Late 2013) Crashing
Hi All. I hope someone can help.
I have a Mac Pro late 2013 and since I have had it, it has crashed sporadically and constantly. It can happen when just surfing the net or when using a DAW or other software.
I updated the software, and did a clean reinstall, and it still happens. I have updated OSX only the other day again, and still it does it.
The interaction regarding my use of the machine once the speedball kicks is described: I can't force quite. If I can move the cursor (as in, outside the window that is crashing), then as soon as I click the Apple logo, it speedballs completely. I have no other option but to force shutdown.
I have noticed also today that now the Kernel and Usage Reports, are not updating to the correct date? And I can only see some from a few days ago.
I have a mixture of:
Hung DMA0
Hung DMA1
Hung GFX
and some WindowServer reports, along with a few usage reports.
I called Apple, and they have told me to take it in for observation. As is it is sporadic, I am unsure how this will be resolved. They told me the Kernel reports won't show much without also observing the hardware?
I am a bit lost as I thought this was the Flagship machine, and I have never had so many problems than with this machine as opposed to other Mac's such as, iMac, Macbook Pro etc..
Any suggestions?
Thanks all.
Mac Pro, OS X El Capitan (10.11.6)
Posted on Jul 25, 2016 9:20 AM