Bedouin1
Level 1 (15 points)
iPad

Q: blank screen in iTunes Store

After upgrading to 9.3.3 page is blank

Obviously I have done the basics like rebooting on my iPAD

Windows 7

Posted on Jul 27, 2016 1:16 AM

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Bedouin1

Q: blank screen in iTunes Store

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  • by erin_b1,

    erin_b1 erin_b1 Jul 27, 2016 3:15 PM in response to Bedouin1
    Community Specialists
    Jul 27, 2016 3:15 PM in response to Bedouin1

    Hi, Bedouin1!

     

    Thanks for reaching out via the Apple Support Communities. After reading your post, I see that you are unable to access the iTunes Store on your iPad after updating to iOS 9.3.3. As someone who uses the iTunes Store frequently myself, I know it's important to make sure it actually loads, and am happy to help!


    The following article with take you through some troubleshooting if the iTunes Store is not connecting as expected.

    If you can’t connect to the iTunes Store

     

    Have a great day!