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All replies
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Helpful answers
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Jul 27, 2016 6:00 PM in response to Steve Starrattby Kappy,Please, backup your files to an external or another drive. Then do the following:
Install Yosemite or El Capitan from Scratch
- Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
- Select Disk Utility from the Utility Menu and click on Continue button.
- When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
- Click on the Erase icon in Disk Utility's main window. A panel will drop down.
- Set the Format type to Mac OS Extended (Journaled.)
- Click on the Apply button, then wait for the Done button to activate and click on it.
- Quit Disk Utility and return to the Utility Menu.
- Select Reinstall OS X and click on the Continue button.
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Jul 27, 2016 6:36 PM in response to Allan Eckertby Steve Starratt,EtreCheck version: 2.9.13 (267)
Report generated 2016-07-27 18:30:48
Download EtreCheck from https://etrecheck.com
Runtime 2:27
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Other problem
Description:
Mac won’t restart or shutdown. Internet connection problems and Mail problems after installing 10.11.6.
Mac mini (Late 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
Mac mini - model: Macmini7,1
1 2.8 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Intel Iris
SAMSUNG 1920 x 1080
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
APPLE SSD SM0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Steve's mini (disk2) / : 1.11 TB (97.79 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE HDD HTS541010A9E662 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Steve's mini (disk2) / : 1.11 TB (97.79 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
ST1000LM014-1EJ164 disk3 : (1 TB) (Rotational)
EFI (disk3s1) <not mounted> : 210 MB
disk3s2 (disk3s2) <not mounted> : 999.86 GB
Boot OS X (disk3s3) <not mounted> : 134 MB
ST1000LM014-1EJ164 disk4 : (1 TB) (Rotational)
EFI (disk4s1) <not mounted> : 210 MB
disk4s2 (disk4s2) <not mounted> : 999.86 GB
Boot OS X (disk4s3) <not mounted> : 134 MB
Elite Pro Dual TBU3 - RAID 1 disk6 : (3 TB) (Rotational)
EFI (disk6s1) <not mounted> : 210 MB
Digital Video (disk6s2) /Volumes/Digital Video : 2.98 TB (2.07 TB free)
eDrive (disk6s3) <not mounted> : 15.87 GB
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub 4 TB
Seagate Backup+ Desk 4 TB
EFI (disk7s1) <not mounted> : 315 MB
Seagate Backup Plus (disk7s2) /Volumes/Seagate Backup Plus : 4.00 TB (613.41 GB free)
VIA Labs, Inc. USB3.0 Hub
Apple Inc. MacBook Air SuperDrive
Conexant USB Modem
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
j5create WormholeSwitch
Apple Inc. iPhone
Apple Inc. iPad
VIA Labs, Inc. USB2.0 Hub
Elgato EyeTV HD
VIA Labs, Inc. USB2.0 Hub
Hewlett-Packard HP LaserJet P1006
CPS CST1300ALU
Apple Inc. thunderbolt_bus
StarTech.com S252SMTB3
Other World Computing Elite Pro Dual TBU3
Apple Inc. Thunderbolt to FireWire Adapter
Mac App Store and identified developers
/Library/LaunchAgents/com.piedigital.v2.NetHeroNotification.plist
/Applications/NetHero.app/Contents/Resources/NetHeroNotification.app/Contents/M acOS/NetHeroNotification
~/Library/LaunchAgents/Launch Agents.docx
2 unknown files found. [Check files]
/Applications/Beats Updater.app
[not loaded] com.beatsbydre.BeatsDFUSupport (2.0.0 - SDK 10.10 - 2015-07-30) [Support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4 - 2013-10-11) [Support]
/Applications/Utilities/TechTool Pro 8.app
[not loaded] com.micromat.driver.spdKernel (1.0 - SDK 10.11 - 2015-11-21) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.11 - 2015-11-21) [Support]
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (8.1.1 - 2016-05-03) [Support]
[not loaded] com.vmware.kext.vmioplug.15.1.7 (8.1.1 - 2016-05-03) [Support]
[not loaded] com.vmware.kext.vmnet (8.1.1 - 2016-05-03) [Support]
[not loaded] com.vmware.kext.vmx86 (8.1.1 - 2016-05-03) [Support]
[not loaded] com.vmware.kext.vsockets (8.1.1 - 2016-05-03) [Support]
/Library/Extensions
[loaded] com.AmbrosiaSW.AudioSupport (4.1.4 - SDK 10.11 - 2016-07-25) [Support]
/Library/StartupItems/M-Audio PCI Audio Helper
[not loaded] com.midiman.driver.MAudioDelta (2.0.6 - 2007-12-15) [Support]
[not loaded] com.midiman.driver.MAudioDeltaHT (2.0.6 - 2007-12-15) [Support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6 - 2016-07-25) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6 - 2016-07-25) [Support]
[loaded] com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6 - 2016-07-25) [Support]
[loaded] com.InnovationTechnology.driver.ComputerAudio (1.01 - SDK 10.8 - 2016-07-25) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7 - 2016-07-25) [Support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1 - 2016-07-25) [Support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1 - 2016-07-25) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1 - 2016-07-25) [Support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1 - 2016-07-25) [Support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1 - 2016-07-25) [Support]
[not loaded] com.kensington.driver.KensingtonCiKbdDriver (1.2 - 2016-07-25) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonCiMouseDriver (1.2 - 2016-07-25) [Support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.6663 - 2016-07-25) [Support]
[not loaded] com.nike.sportwatch (1.0.0 - 2016-07-25) [Support]
[not loaded] com.olympus.DSSBlockCommandsDevice (1.1.0 - 2016-07-25) [Support]
[not loaded] com.perceptiveautomation.indigo_overrides.kext (1.0.0d1 - 2016-07-25) [Support]
[not loaded] com.rogueamoeba.InstantOn (6.0.2 - SDK 10.6 - 2016-07-25) [Support]
[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.2.4-4 - 2016-07-25) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.9 - 2016-07-25) [Support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6 - 2016-07-25) [Support]
[not loaded] com.wdc.driver.USB-64HP (1.0.3 - 2016-07-25) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11 - 2016-07-25) [Support]
/System/Library/Extensions/InstantOn.kext/Contents/PlugIns
[not loaded] com.rogueamoeba.InstantOnCore (6.0.2 - SDK 10.6 - 2012-12-26) [Support]
/System/Library/Extensions/KensingtonCiKbdDriver.kext/Contents/PlugIns
[not loaded] com.kensington.keyboard.KensingtonCiKbdBaseDriver (1.2 - 2009-01-06) [Support]
[not loaded] com.kensington.keyboard.KensingtonCiKbdOldBaseDriver (1.2 - 2009-01-06) [Support]
/System/Library/Extensions/KensingtonCiMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.KensingtonCiMWUSBHIDMouse (1.2 - 2009-11-01) [Support]
~/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0 - 2015-04-06) [Support]
/Volumes/Digital Video/Installers/WD Software/WD +TURBO Installer 1.3.7.app
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9 - 2013-10-11) [Support]
[not loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9 - 2013-10-11) [Support]
HP IO: Path: /Library/StartupItems/HP IO
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
M-Audio PCI Audio Helper: Path: /Library/StartupItems/M-Audio PCI Audio Helper
RetroRun: Path: /Library/StartupItems/RetroRun
Startup items are obsolete in OS X Yosemite
[not loaded] 7 Apple tasks
[loaded] 145 Apple tasks
[running] 86 Apple tasks
[not loaded] 39 Apple tasks
[loaded] 157 Apple tasks
[running] 95 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-07-14) [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2014-07-13) [Support]
[failed] com.epson.ecrp.launcher.plist (2016-04-05) [Support]
[loaded] com.epson.esua.launcher.plist (2016-03-28) [Support]
[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]
[failed] com.logmein.LMILaunchAgentFixer.plist (2016-06-08) [Support]
[running] com.logmein.logmeingui.plist (2016-06-08) [Support]
[loaded] com.logmein.logmeinguiagent.plist (2016-06-08) [Support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist (2016-06-08) [Support]
[running] com.micromat.TechToolProAgent.plist (2015-11-21) [Support]
[running] com.nike.nikeplusconnect.plist (2015-02-01) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-12-18) [Support]
[failed] com.piedigital.v2.NetHeroNotification.plist (2014-02-06) [Support]
[failed] com.seagate.SeagateStorageGauge.plist (2010-03-10) [Support]
[running] com.wacom.pentablet.plist (2010-10-06) [Support]
[running] com.wdc.WD-Sync-Service.plist (2016-03-31) [Support]
[loaded] com.adobe.agsservice.plist (2016-02-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (2015-09-10) [Support]
[loaded] com.apple.aelwriter.plist
[loaded] com.bombich.ccchelper.plist (2015-03-07) [Support]
[not loaded] com.econtechnologies.ChronoAgentRemote.plist (2012-03-07) [Support]
[running] com.elgato.EyeConnect.plist (2014-02-11) [Support]
[not loaded] com.logmein.logmeinserver.plist (2016-06-08) [Support]
[loaded] com.logmein.raupdate.plist (2014-10-28) [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (2015-06-05) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2016-07-17) [Support]
[running] com.micromat.TechToolProDaemon.plist (2015-11-21) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-05-11) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-12-18) [Support]
[loaded] com.piedigital.v2.PieAgent.plist (2015-11-07) [Support]
[running] com.prosoftnet.idrivedaemon.plist (2016-07-26) [Support]
[loaded] com.prosoftnet.idsyncdaemon.plist (2016-07-26) [Support]
[failed] com.prosoftnet.idwebdaemon.plist (2015-12-15) [Support]
[running] com.prosoftnet.idwifimanager.plist (2016-07-26) [Support]
[loaded] com.securemac.MacScanDaemon.plist (2016-01-16) [Support]
[running] com.sighthound.video.launch.plist (2016-02-12) [Support]
[running] com.trusteer.rooks.rooksd.plist (2011-06-22) [Support]
[failed] com.wdc.SmartwareDriveService.plist (2013-11-11) [Support]
[loaded] com.wdc.WDPrivilegedHelper.plist (2016-06-27) [Support]
[failed] com.wdc.WDSmartWareService.plist (2013-11-11) [Support]
[running] net.conceited.RubbernetDaemon.plist (2011-09-20) [Support]
[not loaded] Launch Agents.docx (2012-09-30) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2014-02-16) [Support]
[failed] com.adobe.ARM.[...].plist (2015-04-13) [Support]
[failed] com.adobe.ARM.[...].plist (2015-05-12) [Support]
[failed] com.adobe.ARM.[...].plist (2015-04-01) [Support]
[loaded] com.adobe.ARM.[...].plist (2014-01-03) [Support]
[failed] com.adobe.ARM.[...].plist (2015-03-30) [Support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-03-10) [Support]
[running] com.dtv.vgconnect.plist (2015-08-20) [Support]
[loaded] com.dtv.vgconnect.uninstall.plist (2016-01-19) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2016-06-27) [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2016-06-27) [Support]
[failed] com.nds.pcshow.plist (2014-03-26) [Support]
[loaded] com.nds.pcshow.uninstall.plist (2014-08-12) [Support]
[not loaded] com.perceptiveautomation.IndigoServer2.plist (2015-02-27) [Support]
[loaded] com.securemac.MacScan3.Scheduler.plist (2016-01-16) [Support]
[loaded] uk.co.markallan.clamxav.clamscan.plist (2014-08-27) [Support]
[loaded] uk.co.markallan.clamxav.freshclam.plist (2014-08-27) [Support]
ChronoSync Scheduler Application Hidden (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)
ChronoAgent Monitor Application (/Library/PreferencePanes/ChronoAgent.prefPane/Contents/Library/LoginItems/Chro noAgent Monitor.app)
Messages Application Hidden (/Applications/Messages.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
PowerboxInjector Application (/Applications/PowerboxInjector.app)
EyeTV Helper Application (/Library/Application Support/EyeTV/EyeTV Helper.app)
System Lens Application (/Applications/System Lens.app)
Mail Application Hidden (/Applications/Mail.app)
iTunes Application Hidden (/Applications/iTunes.app)
ElementsAutoAnalyzer Application (/Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app)
Sighthound Video Application (/Applications/Sighthound Video.app)
InfiniteHD Application (~/Library/Octoshape/InfiniteHD.app)
Intermission Application (/Applications/Intermission.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
IDriveMonitor Application (/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
Wormhole Application (~/Library/Wormhole/Wormhole.app)
BambooCore Application (/Library/Application Support/Wacom/BambooCore.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
WD Quick View Application (/Library/Application Support/WDSmartWare/WDQuickView.app)
WD App Manager Application (/Applications/WD App Manager/WD App Manager.app)
[running] com.KaiJet.Wormhole.152032
[loaded] com.ambrosiasw.SnapzLoginHelper
[running] com.delveapps.systemlifeguard.96032
[running] com.econtechnologies.backgrounder.CAMonitorBackgrounder.156832
[running] com.econtechnologies.backgrounder.chronosync.56032
[running] com.elgato.eyetvhelper.157152
[running] com.getdropbox.dropbox.91232
[running] com.octoshape.client.291872
[running] com.prosoftnet.IDriveMonitor.319072
[running] com.rogueamoeba.Intermission.68192
[running] com.securemac.MacScanAgent
[running] com.wacom.BambooCore.152672
[running] com.wacom.Consumer_TouchDriver.222112
[running] com.wacom.TabletDriver.158752
[running] com.wdc.branded.WD-App-Manager.338592
[running] com.wdc.wdquickview.252192
[running] com.westerndigital.WDDriveUtilityHelper.340192
[running] jp.cvz.PowerboxInjector.90272
[loaded] 417 Apple tasks
[running] 237 Apple tasks
DirectorShockwave: 11.6.8r638 (2012-12-12) [Support]
WacomNetscape: 1.1.1-1 (2011-03-01) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-25)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-03-06) [Support]
Flip4Mac WMV Plugin: 3.3.6.2 - SDK 10.7 (2015-07-21) [Support]
OfficeLiveBrowserPlugin: 12.3.0 (2011-06-14) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-02-12) [Support]
AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-29) [Support]
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-12) [Support]
LogMeIn: 1.0.961 - SDK 10.7 (2013-10-25) [Support]
QuickTime Plugin: 7.7.3 (2016-07-25)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-12) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-16)
LogMeInSafari32: 1.0.961 - SDK 10.7 (2013-10-25) [Support]
AdobePDFViewer: 11.0.10 - SDK 10.6 (2014-12-29) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-12) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2015-05-31) [Support]
WacomSafari: 1.1.1-1 (2011-03-01) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-25) Check version
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
OctoshapeWeb: 1.0 - SDK 10.8 (2016-01-19) [Support]
WebEx64: 1.0 - SDK 10.6 (2014-07-15) [Support]
MLB.com Toolbar - MLB Advanced Media, LP - http://mlb.mlb.com/index.jsp (2014-10-23)
3rd Party Preference Panes: ⓘ
ChronoAgent (2015-01-26) [Support]
Flash Player (2016-06-28) [Support]
Flip4Mac WMV (2015-07-21) [Support]
Java (2016-07-25) [Support]
TechTool Protection (2015-11-21) [Support]
WDQuickView (2016-06-27) [Support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Steve's mini: Disk size: 1.11 TB Disk used: 1.02 TB
Destinations:
Network Time Machine [Network]
Total size: 3.00 TB
Total number of backups: 22
Oldest backup: 7/16/16, 8:00 PM
Last backup: 7/27/16, 5:00 PM
Size of backup disk: Too small
Backup size 3.00 TB < (Disk used 1.02 TB X 3)
Seagate Backup Plus [Local]
Total size: 4.00 TB
Total number of backups: 104
Oldest backup: 1/9/15, 12:17 AM
Last backup: 7/27/16, 6:14 PM
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 1.11 TB X 3)
45% Sighthound Video(9)
6% WindowServer
6% kernel_task
4% lsof
3% com.apple.WebKit.WebContent(21)
2.38 GB com.apple.WebKit.WebContent(21)
815 MB kernel_task
377 MB Sighthound Video(9)
131 MB Safari
123 MB mdworker(8)
Virtual Memory Information: ⓘ
79 MB Free RAM
7.92 GB Used RAM (1.67 GB Cached)
24 MB Swap Used
Jul 27, 2016, 06:29:58 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182958_[redac ted].crash
/Users/USER/Library/NDSPCShowServer/NDSPCShowServer.bundle/Contents/MacOS/PCSho wServerPMWrapper
Jul 27, 2016, 06:29:48 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182948_[redac ted].crash
Jul 27, 2016, 06:29:38 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182938_[redac ted].crash
Jul 27, 2016, 06:29:28 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182928_[redac ted].crash
Jul 27, 2016, 06:29:17 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182917_[redac ted].crash
Jul 27, 2016, 06:29:07 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182907_[redac ted].crash
Jul 27, 2016, 06:28:56 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182856_[redac ted].crash
Jul 27, 2016, 06:28:46 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182846_[redac ted].crash
Jul 27, 2016, 06:28:35 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182835_[redac ted].crash
Jul 27, 2016, 06:28:25 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182825_[redac ted].crash
Jul 27, 2016, 06:28:15 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182815_[redac ted].crash
Jul 27, 2016, 06:28:05 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182805_[redac ted].crash
Jul 27, 2016, 06:27:55 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182755_[redac ted].crash
Jul 27, 2016, 06:27:45 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182745_[redac ted].crash
Jul 27, 2016, 06:27:35 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182735_[redac ted].crash
Jul 27, 2016, 06:27:25 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182725_[redac ted].crash
Jul 27, 2016, 06:27:15 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182715_[redac ted].crash
Jul 27, 2016, 06:27:05 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182705_[redac ted].crash
Jul 27, 2016, 06:26:55 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182655_[redac ted].crash
Jul 27, 2016, 06:26:45 PM ~/Library/Logs/DiagnosticReports/PCShowServerPMWrapper_2016-07-27-182645_[redac ted].crash
Jul 27, 2016, 06:02:29 PM ~/Library/Logs/DiagnosticReports/Ecrp_2016-07-27-180229_[redacted].crash
/Applications/Epson Software/*/Epson Customer Research Participation.app/Contents/MacOS/Ecrp
Jul 27, 2016, 06:00:51 PM /Library/Logs/DiagnosticReports/net.conceited.RubbernetDaemon_2016-07-27-180051 _[redacted].crash
/Library/PrivilegedHelperTools/net.conceited.RubbernetDaemon
Jul 27, 2016, 06:00:44 PM Self test - passed
Jul 27, 2016, 05:44:44 PM ~/Library/Logs/DiagnosticReports/dynamiclinkmanager_2016-07-27-174444_[redacted ].crash
com.adobe.dynamiclinkmanager - /Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app/Contents/dynamiclinkmanager.app /Contents/MacOS/dynamiclinkmanager
Jul 27, 2016, 05:42:48 PM ~/Library/Logs/DiagnosticReports/Ecrp_2016-07-27-174248_[redacted].crash
Jul 27, 2016, 05:41:55 PM /Library/Logs/DiagnosticReports/net.conceited.RubbernetDaemon_2016-07-27-174155 _[redacted].crash
Jul 27, 2016, 03:39:43 PM ~/Library/Logs/DiagnosticReports/Ecrp_2016-07-27-153943_[redacted].crash
Jul 27, 2016, 03:38:42 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-27-153842_[redacted].cr ash
com.wacom.Pen_TabletDriver - /Library/Application Support/Tablet/PenTabletDriver.app/Contents/MacOS/PenTabletDriver
Jul 27, 2016, 03:38:38 PM /Library/Logs/DiagnosticReports/net.conceited.RubbernetDaemon_2016-07-27-153838 _[redacted].crash
Jul 27, 2016, 02:22:20 PM ~/Library/Logs/DiagnosticReports/Ecrp_2016-07-27-142220_[redacted].crash
Jul 27, 2016, 02:20:55 PM /Library/Logs/DiagnosticReports/PenTabletDriver_2016-07-27-142055_[redacted].cr ash
Jul 27, 2016, 02:20:51 PM /Library/Logs/DiagnosticReports/net.conceited.RubbernetDaemon_2016-07-27-142051 _[redacted].crash
Jul 27, 2016, 01:58:34 PM ~/Library/Logs/DiagnosticReports/Ecrp_2016-07-27-135834_[redacted].crash
Jul 27, 2016, 01:57:48 PM /Library/Logs/DiagnosticReports/net.conceited.RubbernetDaemon_2016-07-27-135748 _[redacted].crash
Jul 27, 2016, 01:16:35 PM ~/Library/Logs/DiagnosticReports/Ecrp_2016-07-27-131635_[redacted].crash
Jul 27, 2016, 01:15:36 PM /Library/Logs/DiagnosticReports/net.conceited.RubbernetDaemon_2016-07-27-131536 _[redacted].crash
Jul 27, 2016, 09:15:15 AM /Library/Logs/DiagnosticReports/recentsd_2016-07-27-091515_[redacted].crash
/System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/Support/rece ntsd
Jul 25, 2016, 05:06:49 PM ~/Library/Logs/DiagnosticReports/mdworker_2016-07-25-170649_[redacted].crash
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mdworker
Jul 25, 2016, 05:06:38 PM ~/Library/Logs/DiagnosticReports/mdworker_2016-07-25-170638_[redacted].crash
Jul 25, 2016, 05:06:31 PM ~/Library/Logs/DiagnosticReports/mdworker_2016-07-25-170631_[redacted].crash
Jul 25, 2016, 05:06:28 PM ~/Library/Logs/DiagnosticReports/mdworker_2016-07-25-170628_[redacted].crash
Jul 25, 2016, 05:06:27 PM ~/Library/Logs/DiagnosticReports/mdworker_2016-07-25-170627_[redacted].crash
Jul 25, 2016, 05:06:20 PM ~/Library/Logs/DiagnosticReports/mdworker_2016-07-25-170620_[redacted].crash
Jul 25, 2016, 05:06:13 PM ~/Library/Logs/DiagnosticReports/mdworker_2016-07-25-170613_[redacted].crash
Jul 25, 2016, 05:06:09 PM ~/Library/Logs/DiagnosticReports/mdworker_2016-07-25-170609_[redacted].crash
Jul 25, 2016, 03:42:20 PM ~/Library/Logs/DiagnosticReports/Ecrp_2016-07-25-154220_[redacted].crash
Jul 25, 2016, 03:34:37 PM /Library/Logs/DiagnosticReports/net.conceited.RubbernetDaemon_2016-07-25-153437 _[redacted].crash
Jul 25, 2016, 03:34:36 PM /Library/Logs/DiagnosticReports/net.conceited.RubbernetDaemon_2016-07-25-153436 _[redacted].crash
Jul 25, 2016, 03:29:20 PM /Library/Logs/DiagnosticReports/NDSPCShowServer_2016-07-25-152920_[redacted].cr ash
com.dtv.vgconnect.server - /Users/USER/Library/NDSPCShowServer.DTV/NDSPCShowServer.DTV.bundle/Contents/Mac OS/NDSPCShowServer
Jul 25, 2016, 03:29:16 PM /Library/Logs/DiagnosticReports/IDriveDaemon_2016-07-25-152916_[redacted].crash
com.prosoftnet.IDriveDaemon - /Library/Application Support/IDriveforMac/*/IDriveDaemon.app/Contents/MacOS/IDriveDaemon
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by Linc Davis,Jul 27, 2016 7:02 PM in response to Steve Starratt
Linc Davis
Jul 27, 2016 7:02 PM
in response to Steve Starratt
Level 10 (207,926 points)
Applications -
Sep 1, 2016 10:49 AM in response to Steve Starrattby BobHarris,★Helpful[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.6663 - 2016-07-25) [Support]
[failed] com.logmein.LMILaunchAgentFixer.plist (2016-06-08) [Support]
[running] com.logmein.logmeingui.plist (2016-06-08) [Support]
[loaded] com.logmein.logmeinguiagent.plist (2016-06-08) [Support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist (2016-06-08) [Support]
[loaded] com.logmein.raupdate.plist (2014-10-28) [Support]
Unless you have a LogMeIn paid account, you should uninstall LogMeIn. It has been known to cause kernel panics
[loaded] com.macpaw.CleanMyMac2.Agent.plist (2015-06-05) [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2016-06-27) [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2016-06-27) [Support]
Suggest removing CleanMyMac. It has been responsible for many problems with others.
[failed] com.nds.pcshow.plist (2014-03-26) [Support]
Based on the console log entries at the end of your EtreCheck report, you are having problems with PCShow. If no no longer use it, uninstall it using the vendors uninstall instructions. If you still need it, then make sure you have the latest version that is compatible with El Capitan.
Actually, it seems you have loaded just about every kernel extension, launch agent, and launch daemon you could find.
I suggest you go though the EtreCheck report and uninstall all of them that you are not using any longer using the vendor's uninstall instructions.
Any that you need to keep, make sure you get the latest version compatible with El Capitan. Especially any that have kernel extensions, as they are the most sensitive to operating system upgrades.
[not loaded] com.wdc.driver.1394HP (1.0.9 - 2016-07-25) [Support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6 - 2016-07-25) [Support]
[not loaded] com.wdc.driver.USB-64HP (1.0.3 - 2016-07-25) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11 - 2016-07-25) [Support]
OS X knows how to access external disks. It generally does not need extra software. If you do not need this WD software for some obscure WD feature, suggest you uninstall it.
[loaded] com.securemac.MacScanDaemon.plist (2016-01-16) [Support]
[loaded] com.securemac.MacScan3.Scheduler.plist (2016-01-16) [Support]
[running] com.securemac.MacScanAgent
Suggest you remove this. OS X does a good job of protecting itself.
How does Mac OS X protect me?
<http://www.thesafemac.com/mmg-builtin/>
[running] com.trusteer.rooks.rooksd.plist (2011-06-22) [Support]
This too
[loaded] uk.co.markallan.clamxav.clamscan.plist (2014-08-27) [Support]
[loaded] uk.co.markallan.clamxav.freshclam.plist (2014-08-27) [Support]
This too. While I have nothing against ClaimXV to scan for Windows malware, I suggest you only use it as a manual scanning tool, and not a 24/7 running in the background tool, unless you are paranoid about protecting Windows users from something on your system.
Finally, I'm surprised your system can move, considering all the things you load when you boot up.
I would suggest trimming down the kernel extensions, launch agents, launch daemons, and login items you startup automatically.
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Sep 1, 2016 8:44 AM in response to Steve Starrattby Khilari,Since updating, my Macbook (mid-2014) no longer restarts and is consistently showing the incorrect time (despite the correct time zone) - 1h ahead.
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Sep 1, 2016 10:33 AM in response to Khilariby BobHarris,Khilari wrote:
Since updating, my Macbook (mid-2014) no longer restarts and is consistently showing the incorrect time (despite the correct time zone) - 1h ahead.
Please start a new "Post". Pigging backing on someone else's post just confuses things. You can provide a link back to this post if there is something specific in it that you think is relevant (but mention what is relevant, so we do not need to guess).
Give details in your new "Post".
Suggest including the output from EtreCheck
<https://discussions.apple.com/docs/DOC-6174> or <http://etrecheck.com>
in your new "Post"
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Sep 1, 2016 10:54 AM in response to BobHarrisby Steve Starratt,Thanks for the info Bob. I haven't done a clean install of OS X in a few years. Since there is no good way to uninstall software I'm sure much of the things you mentioned are left over old stuff that I don't even use any more. Do you know of a way to clean things up without doing a clean install? That would be a long process because if I restore from Time Machine I will reload many of the things I'm trying to clean up.
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Sep 1, 2016 1:47 PM in response to Steve Starrattby BobHarris,Find the vendor's uninstall instructions.
Alternative, use EasyFind
<http://www.devontechnologies.com/products/freeware.html>
to find all the components of the stuff you want to get rid of and move they away (or delete them if you are sure).
Every few years, I do a "Nuke and Pave" on my systems to clean out the old crud. But I also try to take an inventory of the things I still like to use. But even then, I miss things and have to go back and get them again (if I can remember what it was called )