EtreCheck version: 2.9.13 (267)
Report generated 2016-07-27 23:30:10
Download EtreCheck from https://etrecheck.com
Runtime 8:30
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Description:
When not in safe mode, computer keeps restarting over and over again.
Hardware Information: ⓘ
iMac (21.5-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
Disk Information: ⓘ
ST3500418ASQ disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Abundance (disk0s2) / : 499.25 GB (154.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS09 ()
USB Information: ⓘ
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Card Reader
Western Digital My Passport 0837 1 TB
EFI (disk3s1) <not mounted> : 210 MB
Golden Age (disk3s2) /Volumes/Golden Age : 999.83 GB (774.63 GB free)
Apple Inc. Built-in iSight
Seagate Backup+ BK 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 999.86 GB (19.10 GB free)
Seagate Backup+ Mac SL 1 TB
EFI (disk2s1) <not mounted> : 210 MB
Backup Drive (disk2s2) /Volumes/Backup Drive : 999.86 GB (747.33 GB free)
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/VirtualBox
[not loaded] org.virtualbox.kext.VBoxDrv (4.3.20 - 2014-12-04) [Support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.20 - 2014-12-04) [Support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.20 - 2014-12-04) [Support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.3.20 - 2014-12-04) [Support]
/System/Library/Extensions
[not loaded] com.Logitech.driver.HIDDevices (2.1.3 - 2016-07-26) [Support]
[not loaded] com.Symantec.kext.DeleteTrap (7.0.2r015 - 2016-07-26) [Support]
[not loaded] com.Symantec.kext.KTUM (8.0.4 - 2016-07-26) [Support]
[not loaded] com.Symantec.kext.SymEvent (1.0.2 - 2016-07-26) [Support]
[not loaded] com.Symantec.kext.SymOSXKernelUtilities (1.0.3 - 2016-07-26) [Support]
[not loaded] com.easybloom.codelesskext (1.0.0 - 2016-07-26) [Support]
[not loaded] com.quantumintech.driver.emwave (2.4.0.1330 - SDK 10.8 - 2016-07-26) [Support]
[not loaded] com.symantec.kext.symdc (1.0.0r015 - 2016-07-26) [Support]
[not loaded] com.symantec.kext.symfs (7.0.2r015 - 2016-07-26) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 165 Apple tasks
[running] 66 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 157 Apple tasks
[running] 87 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-11-01) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
[loaded] com.hp.help.tocgenerator.plist (2009-07-28) [Support]
[running] com.trusteer.rapport.rapportd.plist (2016-07-18) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (2015-11-01) [Support]
[loaded] com.adobe.agsservice.plist (2015-09-24) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.adobe.versioncueCS3.plist (2009-11-15) [Support]
[running] com.cleverfiles.cfbackd.plist (2015-11-02) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-11) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-10-12) [Support]
[running] com.trusteer.rooks.rooksd.plist (2016-07-18) [Support]
[not loaded] org.virtualbox.startup.plist (2014-12-04) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-11-01) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-01-05) [Support]
[running] com.amazon.music.plist (2015-05-12) [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] org.virtualbox.vboxwebsrv.plist (2014-12-04) [Support]
User Login Items: ⓘ
Flux Application (/Applications/Flux.app)
Stickies Application (/Applications/Stickies.app)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Other Apps: ⓘ
[running] com.getdropbox.dropbox.361312
[running] com.google.android.mtpagent.155872
[running] org.herf.Flux.79712
[loaded] 410 Apple tasks
[running] 185 Apple tasks
Internet Plug-ins: ⓘ
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) Outdated! Update
AdobePDFViewer: 8.3.1 (2015-11-03) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
Scorch: 6.2.0 (2010-04-08) [Support]
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2015-11-01) [Support]
iPhotoPhotocast: 7.0 (2010-03-31)
Myriad Music Plugin: 5.5.1 (2011-12-09) [Support]
RealPlayer Plugin: Unknown (2007-01-14) [Support]
QuickTime Plugin: 7.7.3 (2016-07-26)
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-11-01) [Support]
AmazonMP3DownloaderPlugin: Unknown
GarminGpsControl: 4.0.3.0 Release - SDK 10.6 (2013-12-22) [Support]
Silverlight: 5.1.20125.0 - SDK 10.6 (2013-06-10) [Support]
Google Earth Web Plug-in: 7.1 (2016-07-15) [Support]
AmazonMP3DownloaderPlugin101750: Unknown
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-16) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-26)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]
Flip4Mac WMV Plugin: 2.3.6.5 (2010-11-23) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.7 (2016-01-26) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.92 (2012-12-19) [Support]
fbplugin_1_0_1: Unknown (2010-01-26) [Support]
fbplugin_1_0_3: Unknown (2010-02-26) [Support]
Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-01-24)
Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.0 (2006-12-27)
3rd Party Preference Panes: ⓘ
Adobe Version Cue CS3 (2009-11-15) [Support]
BDSPrefPane (2005-05-25) [Support]
Déjà Vu (2005-01-15) [Support]
EasyBloom (2009-06-30) [Support]
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2010-11-23) [Support]
FUSE for OS X (OSXFUSE) (2015-06-14) [Support]
Growl (2011-06-01) [Support]
Logitech Control Center (2007-11-28) [Support]
Perian (2011-07-23) [Support]
Trusteer Endpoint Protection (2016-07-27) [Support]
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Abundance: Disk size: 499.25 GB Disk used: 344.91 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 110
Oldest backup: 12/29/14, 12:13 AM
Last backup: 7/27/16, 9:16 PM
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 344.91 GB X 3)
Top Processes by CPU: ⓘ
22% mds
19% TOCGenerator
6% mds_stores
5% Google Chrome Helper(29)
4% opendirectoryd
Top Processes by Memory: ⓘ
4.54 GB Google Chrome Helper(29)
900 MB kernel_task
430 MB mds_stores
332 MB Google Chrome
307 MB mdworker(20)
Virtual Memory Information: ⓘ
3.96 GB Free RAM
8.29 GB Used RAM (2.47 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Jul 27, 2016, 11:11:40 PM Self test - passed
Jul 27, 2016, 11:11:05 PM /Library/Logs/DiagnosticReports/com.apple.preferences.users.remoteservice_2016- 07-27-231105_[redacted].crash
/System/Library/PreferencePanes/Accounts.prefPane/Contents/XPCServices/com.appl e.preferences.users.remoteservice.xpc/Contents/MacOS/com.apple.preferences.users .remoteservice
Jul 27, 2016, 11:10:39 PM /Library/Logs/DiagnosticReports/WindowServer_2016-07-27-231039_[redacted].crash
/System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver
Jul 27, 2016, 11:04:39 PM /Library/Logs/DiagnosticReports/AdobeGCClient_2016-07-27-230439_[redacted].cras h
/Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient
Jul 27, 2016, 11:04:38 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230438_[redacted].crash
/usr/bin/codesign
Jul 27, 2016, 11:04:37 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230437_[redacted].crash
Jul 27, 2016, 11:04:35 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230435_[redacted].crash
Jul 27, 2016, 11:04:34 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230434_[redacted].crash
Jul 27, 2016, 11:04:33 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230433_[redacted].crash
Jul 27, 2016, 11:04:32 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230432_[redacted].crash
Jul 27, 2016, 11:04:31 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230431_[redacted].crash
Jul 27, 2016, 11:04:28 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230428_[redacted].crash
Jul 27, 2016, 11:04:27 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230427_[redacted].crash
Jul 27, 2016, 11:04:26 PM /Library/Logs/DiagnosticReports/WindowServer_2016-07-27-230426_[redacted].crash
Jul 27, 2016, 11:04:21 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230421_[redacted].crash
Jul 27, 2016, 11:04:19 PM /Library/Logs/DiagnosticReports/codesign_2016-07-27-230419_[redacted].crash
Jul 27, 2016, 10:36:18 PM /Library/Logs/DiagnosticReports/Adobe Illustrator_2016-07-27-223618_[redacted].hang
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Jul 27, 2016, 03:54:11 PM /Library/Logs/DiagnosticReports/TextEdit_2016-07-27-155411_[redacted].hang
/Applications/TextEdit.app/Contents/MacOS/TextEdit
Jul 27, 2016, 01:50:24 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-07-27-135024_[redacted].hang
/Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Jul 27, 2016, 01:48:24 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-07-27-134824_[redacted].hang