Q: Purchase Online VS App Store
I recently purchased a computer and added Final Cut Pro on the computer through the purchasing process, so it came on the computer as software (no download necessary). Seemed like the better rout to go because with was automatically installed. Long story short, the computer was stolen, I am buying a new one and was told I could download Final Cut Pro onto the new computer from my apple account. Apparently there is a disconnect here. I had multiple apple employees tell me this was possible, when it wasn't they said they would refund me and I could buy it again... 5 hours later, no success. I am told I will not get a refund or a code to download it again. The question is WHY would you add it to your purchase if when you go through the app store you will always be able to download it again? Is there any different in the two programs? Just a lot of people working for Apple making empty promises.
Posted on Jul 27, 2016 2:37 PM