Hockfortyfour
Level 1 (4 points)
iTunes

Q: Despite having downloaded the latest version of iTunes (12.4.2.4) I still get songs from my library cut short. What is the solution?

My iTunes continues to cut songs short despite the latest upgrade. How can this be corrected?

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Jul 28, 2016 5:47 AM

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Hockfortyfour

Q: Despite having downloaded the latest version of iTunes (12.4.2.4) I still get songs from my library cut short. What is the solutio ... more

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  • by Linc Davis,

    Linc Davis Linc Davis Jul 28, 2016 12:28 PM in response to Hockfortyfour
    Level 10 (207,936 points)
    Applications
    Jul 28, 2016 12:28 PM in response to Hockfortyfour

    1. Please back up all data.

    2. Quit iTunes if it's running.

    3. Rebuild the iTunes Library.

    If you use the iTunes Match service, and all tracks stop playing before the end, continue as below.

    4. Launch iTunes. In the Store menu, sign in to your iCloud account and then activate iTunes Match. Your music library should appear.

    5. Turn on the iCloud Download column.

    6. Click the iCloud icon next to a track name to download the track and play it. If the track plays normally, and you have enough space available, you can download all tracks. Select them all in the list, then right-click or control-click anywhere in the selection and choose Download from the popup menu.

    Credit for this observation to ASC member NeoVanGoth.