amirobertson
Level 1 (18 points)

Q: iTunes Netflix email scam?

I just received an email with the following information, despite definitely not having subscribed to Netflix;

 

AppleInvoice
APPLE IDBILLED TOTOTAL
35.99 GBP
INVOICE DATE
13 Feb 2016		SEQUENCE NO.
1-81253176
ORDER ID
M97NNBD90PD		DOCUMENT NO.
20080094512
iTunes StoreTYPEPURCHASED FROMPRICE
Slave to the VibeNetflix, Netflix 1S Plan (Automatic Renewal)
Monthly | 13 Feb 2016
Write a Revie | Report a Proble		SubscriptioniPhone29.99 GBP

The subscription period will automatically renew unless you turn it off no longer than 24 hours before the end of the current period. To cancel auto-renewal or manage your subscriptions, click bellow and sign in.

 

Manage/ Cancel  Subscriptions

 


Regards,
The iTunes Store team
VAT charged at 20%  6.00 GBP
TOTAL35.99 GBP

Learn how to manage your password preferences for iTunes, iBooks and App Store purchases at

htt ps:// support.apple.com/HT204030.

 

Is this just a spam post?

 

 

<Links Edited by Host>

MacBook Air (13-inch, Early 2014), null

Posted on Jun 9, 2016 5:08 PM

by King_Penguin,Apple recommended
King_Penguin King_Penguin
Level 10 (132,945 points)
iTunes
A:

You could forward the email to Apple : reportphishing@apple.com , and then delete it.

 

If other people see this thread and are unsure if an email is genuine or not :

Phishing http://www.apple.com/legal/more-resources/phishing/

and Identifying fraudulent "phishing" email - Apple Support

Posted on Feb 13, 2016 5:46 AM

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amirobertson

Q: iTunes Netflix email scam?

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  • Helpful answers

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  • by KelvinLee98,

    KelvinLee98 KelvinLee98 Jun 21, 2016 7:14 AM in response to amirobertson
    Level 1 (4 points)
    iTunes
    Jun 21, 2016 7:14 AM in response to amirobertson

    I have received the same Netflix email every month starting from April 2016. I contacted Apple support and they confirmed that it is definitely a phishing scam email.

  • by Gehenna Child,

    Gehenna Child Gehenna Child Jul 11, 2016 11:15 AM in response to amirobertson
    Level 1 (4 points)
    Mac OS X
    Jul 11, 2016 11:15 AM in response to amirobertson

    I (very stupidly) followed the link in this email but didn't get asked for any details. I immediately checked my previous charges through iTunes, did a full system AV scan and have changed my iTunes and Netflix passwords.

     

    Is there anything else I should do to ensure that nothing happens?

    The payment details linked to my Apple ID are out of date.

     

    Thanks in advance.

  • by HarryLiu,

    HarryLiu HarryLiu Jul 24, 2016 6:04 AM in response to amirobertson
    Level 1 (4 points)
    Jul 24, 2016 6:04 AM in response to amirobertson

    Do not fill in any card details for cancellation. The senders email address differs to all other emails from iTunes store.

    I have never subscribed to Netflix either, but i will keep an close eye on my bank balance.

  • by oshomon,

    oshomon oshomon Jul 24, 2016 10:03 AM in response to amirobertson
    Level 1 (4 points)
    iTunes
    Jul 24, 2016 10:03 AM in response to amirobertson

    Sorry to add to a long answered thread but I stupidly clicked the 'Manage/Cancel Subscriptions' link in this mail and the fake page it brought up auto populated my name/address/apple ID and phone number, as well as a list of the devices linked to my account. I've not checked the device ID's but the models listed had all been associated with my account in the past (eg iPhone 4 etc). apple support didn't have much to say about this and just suggested that I update all sec details but the level of my info on the fake page has me concerned, any advice?

  • by lilro13,

    lilro13 lilro13 Jul 28, 2016 3:11 PM in response to amirobertson
    Level 1 (4 points)
    Jul 28, 2016 3:11 PM in response to amirobertson

    i dont need this please if some one click on this but i dont  need it im not going to pay for this thank you

  • by King_Penguin,

    King_Penguin King_Penguin Jul 29, 2016 5:51 AM in response to lilro13
    Level 10 (132,945 points)
    iTunes
    Jul 29, 2016 5:51 AM in response to lilro13

    If it's a phishing email, which is what this thread is about, then there isn't anything to pay for - if it is a phishing email and you went to their site and entered your details then change your account's password and, if you entered payment details, contact your card issuer

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