raymundofromstephenson

Q: iOS 9.3.3 help!!!

Ok so I want to update my phone and I waited for 2 hours and it says that "Checking for updates" and I'm tired. Help me please!!

I tried to turn it off, reboot, and to ereas the settings but no.

 

Any one? Help!

iPhone 5s, iOS 9.3.2

Posted on Jul 28, 2016 4:34 PM

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Q: iOS 9.3.3 help!!!

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jul 28, 2016 4:36 PM in response to raymundofromstephenson
    Level 10 (120,618 points)
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    Jul 28, 2016 4:36 PM in response to raymundofromstephenson

    Before you begin

    Make a backup of your device using iCloud or iTunes.

    Update your device wirelessly

    If a message says that an update is available, tap Install Now. You can also follow these steps:

    1. Plug your device in to power and connect to the Internet with Wi-Fi.
    2. Tap Settings > General > Software Update.
    3. Tap Download and Install. If a message asks to temporarily remove apps because iOS needs more space for the update, tap Continue or Cancel. Later, iOS will reinstall apps that it removed. If you tap Cancel, learn what to do next.
    4. To update now, tap Install. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your iOS device in to power before you go to sleep. Overnight, your device will update automatically.
    5. If asked, enter your passcode.

    If you see an error or need more space when updating wirelessly

    If you see an error message while trying to update your device wirelessly, learn what to do. If you need more space for a wireless update, you can update using iTunes or delete content manually from your device. Whether you use iTunes or update wirelessly, you'll have the same amount of free space on your device after you update.Some iOS software updates aren't available wirelessly. VPN or proxy connections might prevent your device from contacting the iOS update servers.

    Update your device using iTunes

    If you can’t update wirelessly, you can update with iTunes. If your computer uses the Personal Hotspot on the iOS device that you’re updating, connect your computer to a different network.

    1. Install the latest version of iTunes on your computer.
    2. Connect your device to your computer.
    3. Open iTunes and select your device.
    4. Click Summary, then click Check for Update.
    5. Click Download and Update.

    If you see error messages in iTunes or need more space to update

    Get help when you see error messages while updating your device with iTunes. Or if you need more space for an update, you can delete content from your device manually.