martichinaski

Q: Slow MacBook Pro

Hi there, I have an Early 2011 MacBook Pro that has been really slow in the last couple of years. The computer is still usable and I am using it every day, but I would like to fix the problem.

I thought this could be a RAM problem, so I purchased new RAMs from different brands but none of them worked (I read online that Apple computers can be a bit picky when it comes to RAM brands).

 

I am currently based in the Dominican Republic where it's very hard to find an Apple Store or someone able/authorized to perform a repair on my MacBook Pro. I will be back in Italy in October and I will seek assistance there. My question is: I believe my computer needs new RAM (I currently have 2x2GB installed and I would like to install 2x4GB), but is it possible that there's something else I need to know? Maybe the problem sits somewhere else? I scanned the computer many times and nothing came up. I would like to know if there's a way for me to make sure the RAM is the real problem and not something else. I know I own an old computer, but it never gave me any problems besides being very slow in the last couple of years. Sometimes it works perfectly and sometimes it's almost impossible to do anything.

I am attaching screenshots that may be useful. Does anybody have any suggestions? Thank you

Screen Shot 2016-07-28 at 8.23.44 AM.png

Screen Shot 2016-07-28 at 8.23.58 AM.pngScreen Shot 2016-07-28 at 8.24.07 AM.png

 

<Image Edited by Host to Remove Personal Information>

MacBook Pro (13-inch Early 2011), OS X Yosemite 10.10.5

Posted on Jul 28, 2016 6:15 AM

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Q: Slow MacBook Pro

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  • by martichinaski,

    martichinaski martichinaski Jul 28, 2016 3:26 PM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    Jul 28, 2016 3:26 PM in response to Linc Davis

       1  Start time: 17:45:49 07/28/16

       2 

       3  Revision: 1628

       4 

       5  Model Identifier: MacBookPro8,1

       6  Memory: 4 GB

       7  Boot ROM Version: MBP81.0047.B2C

       8  System Version: OS X 10.11.5 (15F34)

       9  Kernel Version: Darwin 15.5.0

      10  Time since boot: 1:20

      11 

      12  Battery

      13 

      14      Cycle Count: 1336

      15 

      16  SerialATA

      17 

      18      Hitachi HTS545032B9A302                

      19 

      20  FileVault 2

      21 

      22      FileVault is On.

      23 

      24  I/O out, sampled (KiB/s)

      25 

      26      Google Chrome (UID 501): 1998

      27 

      28  LS schemes: No

      29 

      30  Font issues: 6

      31 

      32  Global prefs (system)

      33 

      34      MultipleSessionEnabled = 1

      35 

      36  Firewall: On

      37 

      38  DNS: 8.8.8.8 (static)

      39 

      40  Listeners

      41 

      42      cupsd: ipp

      43      kdc: kerberos

      44      launchd: afpovertcp

      45      launchd: microsoft-ds

      46 

      47  System caches/logs

      48 

      49      2.4 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data

      50 

      51  Diagnostic reports

      52 

      53      2016-07-14 Adobe Photoshop CS5 crash x3

      54      2016-07-14 VLC crash

      55      2016-07-14 suggestd crash

      56      2016-07-16 FaceTime hang

      57      2016-07-19 Adobe Photoshop CS5 crash x3

      58      2016-07-26 thunderbird hang x3

      59      2016-07-27 Adobe Photoshop CS5 crash

      60      2016-07-28 Adobe Photoshop CS5 crash

      61      2016-07-28 Adobe Photoshop CS5 hang

      62 

      63  HID errors: 7

      64 

      65  Kernel log

      66 

      67      Jul 27 10:21:03 PM notification timeout (pid 1857, Spotify)

      68      Jul 27 10:21:33 PM notification timeout (pid 1857, Spotify)

      69      Jul 27 11:33:07 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

      70      Jul 27 14:00:11 directed SSID scan fail

      71      Jul 27 14:00:26 directed SSID scan fail

      72      Jul 27 14:00:29 directed SSID scan fail

      73      Jul 27 14:00:43 directed SSID scan fail

      74      Jul 27 14:00:46 directed SSID scan fail

      75      Jul 27 14:00:54 directed SSID scan fail

      76      Jul 27 14:00:57 directed SSID scan fail

      77      Jul 27 14:01:05 MacAuthEvent en1   Auth result for: 60:e3:27:ed:74:70 Auth request tx failed

      78      Jul 27 14:15:01 com.avast.fileshield Warning: cache_cell_from_vnode: vnode_getattr() failed [2]

      79      Jul 28 08:48:53 Process launchd [1] disabling system-wide I/O Throttling

      80      Jul 28 08:48:53 Process launchd [1] disabling system-wide CPU Throttling

      81      Jul 28 08:50:15 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x86b960ca076c86ff, provider is 0x86b960ca076f55ff

      82      Jul 28 08:50:15 AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

      83      Jul 28 13:09:20 PM notification timeout (pid 760, Spotify)

      84      Jul 28 13:45:02 **** [IOBluetoothHostControllerUSBTransport][BulkInReadHandler] -- Received kIOReturnNotResponding error -- retrying: 1 -- 0xa000 ****

      85      Jul 28 14:53:43 PM notification timeout (pid 760, Spotify)

      86      Jul 28 16:26:24 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0x78aff844f10ef, provider is 0x78aff8451d6ef

      87      Jul 28 16:26:24 AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

      88      Jul 28 16:28:25 AppleKeyStore: operation failed (pid: 368 sel: 7 ret: e00002bc '-536870212')

      89      Jul 28 16:28:25 AppleKeyStore: operation failed (pid: 368 sel: 7 ret: e00002bc '-536870212')

      90      Jul 28 16:28:25 AppleKeyStore: operation failed (pid: 369 sel: 7 ret: e00002bc '-536870212')

      91      Jul 28 16:28:25 AppleKeyStore: operation failed (pid: 369 sel: 7 ret: e00002bc '-536870212')

      92 

      93  System log

      94 

      95      Jul 28 17:25:57 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for [1189]

      96      Jul 28 17:25:57 apsd: Unable to get entitlements for client task. Error: Error Domain=NSPOSIXErrorDomain Code=3 "No such process"

      97      Jul 28 17:25:57 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for [1194]

      98      Jul 28 17:25:57 apsd: Unable to get entitlements for client task. Error: Error Domain=NSPOSIXErrorDomain Code=3 "No such process"

      99      Jul 28 17:25:57 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for [1194]

    100      Jul 28 17:25:57 apsd: Unable to get entitlements for client task. Error: Error Domain=NSPOSIXErrorDomain Code=3 "No such process"

    101      Jul 28 17:25:57 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for [1194]

    102      Jul 28 17:26:02 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

    103      Jul 28 17:26:03 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

    104      Jul 28 17:26:04 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

    105      Jul 28 17:26:05 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

    106      Jul 28 17:26:07 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

    107      Jul 28 17:26:08 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

    108      Jul 28 17:26:15 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Notification Center" for over 1.00 seconds. Server has re-enabled them.

    109      Jul 28 17:26:45 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.

    110      Jul 28 17:28:14 SpotlightNetHelper: tcp_connection_tls_session_error_callback_imp 2 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32

    111      Jul 28 17:37:25 mDNSResponder: Double NAT (external NAT gateway address 10.0.0.3 is also a private RFC 1918 address)

    112      Jul 28 17:37:48 Google Chrome Helper: CGAffineTransformInvert: singular matrix.

    113      Jul 28 17:37:53 Google Chrome Helper: CGAffineTransformInvert: singular matrix.

    114      Jul 28 17:38:26 mDNSResponder: Double NAT (external NAT gateway address 10.0.0.3 is also a private RFC 1918 address)

    115      Jul 28 17:39:20 mDNSResponder: Double NAT (external NAT gateway address 10.0.0.3 is also a private RFC 1918 address)

    116      Jul 28 17:39:30 Google Chrome Helper: CGAffineTransformInvert: singular matrix.

    117      Jul 28 17:39:31 Google Chrome Helper: CGAffineTransformInvert: singular matrix.

    118      Jul 28 17:39:43 Google Chrome Helper: CGAffineTransformInvert: singular matrix.

    119      Jul 28 17:40:26 WindowServer: _CGXRemoveWindowFromWindowMovementGroup: window 0x49 is not attached to window 0x4d

    120 

    121  launchd log

    122 

    123      Jul 26 08:29:03 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

    124      Jul 26 08:29:38 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.95, error = 138: Service cannot be loaded on this hardware

    125      Jul 26 08:29:38 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.95, error = 138: Service cannot be loaded on this hardware

    126      Jul 26 08:29:38 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: caller = otherbsd.287, service = com.apple.photostream-agent, error = 119: Service is disabled

    127      Jul 26 08:41:49 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

    128      Jul 26 08:41:50 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

    129      Jul 26 08:42:20 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.95, error = 138: Service cannot be loaded on this hardware

    130      Jul 26 08:42:20 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.95, error = 138: Service cannot be loaded on this hardware

    131      Jul 26 08:42:22 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: caller = otherbsd.276, service = com.apple.photostream-agent, error = 119: Service is disabled

    132      Jul 28 08:47:51 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents/com.avast.home.userinit.plist, error = 2: No such file or directory

    133      Jul 28 08:50:12 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

    134      Jul 28 08:50:14 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

    135      Jul 28 08:50:37 com.apple.xpc.launchd.user.domain.501.100006.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.94, error = 138: Service cannot be loaded on this hardware

    136      Jul 28 08:50:37 com.apple.xpc.launchd.user.domain.501.100006.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.94, error = 138: Service cannot be loaded on this hardware

    137      Jul 28 08:50:38 com.apple.xpc.launchd.user.domain.501.100006.Aqua: Could not import service from caller: caller = otherbsd.230, service = com.apple.photostream-agent, error = 119: Service is disabled

    138      Jul 28 16:26:14 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

    139      Jul 28 16:26:15 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

    140      Jul 28 16:26:46 com.apple.xpc.launchd.user.domain.502.100008.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.95, error = 138: Service cannot be loaded on this hardware

    141      Jul 28 16:26:46 com.apple.xpc.launchd.user.domain.502.100008.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.95, error = 138: Service cannot be loaded on this hardware

    142      Jul 28 16:27:39 com.apple.xpc.launchd.user.domain.248.100014.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.301, error = 138: Service cannot be loaded on this hardware

    143      Jul 28 16:27:39 com.apple.xpc.launchd.user.domain.248.100014.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.301, error = 138: Service cannot be loaded on this hardware

    144      Jul 28 16:27:39 com.apple.xpc.launchd.user.domain.248.100014.Aqua: Could not import service from caller: caller = otherbsd.321, service = com.apple.photostream-agent, error = 119: Service is disabled

    145      Jul 28 17:23:34 com.apple.xpc.launchd.user.domain.501.100062.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.CommCenter-osx.plist, caller = loginwindow.1085, error = 138: Service cannot be loaded on this hardware

    146      Jul 28 17:23:34 com.apple.xpc.launchd.user.domain.501.100062.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.1085, error = 138: Service cannot be loaded on this hardware

    147      Jul 28 17:23:56 com.apple.xpc.launchd.user.domain.501.100062.Aqua: Could not import service from caller: caller = otherbsd.1113, service = com.apple.photostream-agent, error = 119: Service is disabled

    148 

    149  System services loaded

    150 

    151      com.adobe.SwitchBoard

    152      com.adobe.fpsaud

    153      com.apple.IASUtilities.IASCloudConfigHelper

    154      com.apple.Kerberos.kdc

    155      - status: 1

    156      com.apple.ctkd

    157      com.apple.iconservices.iconservicesagent

    158      com.apple.ifdreader

    159      com.apple.locationd

    160      - status: 1

    161      com.apple.logd

    162      - status: 1

    163      com.apple.watchdogd

    164      com.apple.wdhelper

    165      com.ciscosystems.ciscoconnect.daemon

    166      com.google.keystone.daemon

    167      com.microsoft.office.licensing.helper

    168      com.oracle.java.Helper-Tool

    169 

    170  System services disabled

    171 

    172      com.apple.security.FDERecoveryAgent

    173      com.apple.mtmfs

    174 

    175  Login services loaded

    176 

    177      com.adobe.AAM.Scheduler-1.0

    178      com.adobe.CS5ServiceManager

    179      com.avast.secureline.update-agent

    180      - status: 78

    181      com.bittorrent.uTorrent

    182      com.google.keystone.system.agent

    183      com.oracle.java.Java-Updater

    184      com.spotify.webhelper

    185 

    186  Login services disabled

    187 

    188      com.v.agent

    189      Leperdvil.update

    190      Javeview.update

    191      Leperdvil.ltvbit

    192      Leperdvil.download

    193 

    194  User services disabled

    195 

    196      com.v.agent

    197      Leperdvil.update

    198      Javeview.update

    199      Leperdvil.ltvbit

    200      Leperdvil.download

    201 

    202  Contents of /Library/LaunchAgents/com.avast.secureline.update-agent.plist

    203      - mod date: Aug 28 08:20:12 2015

    204      - size (B): 670

    205      - checksum: 981257146

    206 

    207      <?xml version="1.0" encoding="UTF-8"?>

    208      <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    209      <plist version="1.0">

    210          <dict>

    211              <key>KeepAlive</key>

    212              <true/>

    213              <key>Label</key>

    214              <string>com.avast.secureline.update-agent</string>

    215              <key>Program</key>

    216              <string>/Library/Application Support/AvastSecureLine/components/update/com.avast.secureline.update-agent</st ring>

    217              <key>RunAtLoad</key>

    218              <true/>

    219              <key>StandardErrorPath</key>

    220              <string>/dev/null</string>

    221              <key>StandardOutPath</key>

    222              <string>/dev/null</string>

    223          </dict>

    224      </plist>

    225 

    226  Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

    227      - mod date: Dec 29 07:59:34 2015

    228      - size (B): 104

    229      - checksum: 216059281

    230 

    231      <?xml version="1.0" encoding="UTF-8"?>

    232      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    233      <plist version="1.0">

    234      <dict>

    235      <key>Label</key>

    236      <string>com.oracle.java.Java-Updater</string>

    237      <key>ProgramArguments</key>

    238      <array>

    239      <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

    240      <string>-bgcheck</string>

    241      </array>

    242      <key>StandardErrorPath</key>

    243      <string>/dev/null</string>

    244      <key>StandardOutPath</key>

    245      <string>/dev/null</string>

    246      <key>StartCalendarInterval</key>

    247      <dict>

    248      <key>Hour</key>

    249      <integer>11</integer>

    250      <key>Minute</key>

    251      <integer>59</integer>

    252      <key>Weekday</key>

    253      <integer>5</integer>

    254      </dict>

    255      </dict>

    256 

    257      ...and 1 more line(s)

    258 

    259  Contents of /Library/LaunchDaemons/com.ciscosystems.ciscoconnect.daemon.plist

    260      - mod date: Nov 23 16:51:43 2015

    261      - size (B): 793

    262      - checksum: 274202097

    263 

    264      <?xml version="1.0" encoding="UTF-8"?>

    265      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    266      <plist version="1.0">

    267      <dict>

    268      <key>Disabled</key>

    269      <true/>

    270      <key>Label</key>

    271      <string>com.ciscosystems.ciscoconnect.daemon</string>

    272      <key>ProgramArguments</key>

    273      <array>

    274      <string>/Library/PrivilegedHelperTools/com.ciscosystems.ciscoconnect.daemon</st ring>

    275      </array>

    276      <key>ServiceIPC</key>

    277      <true/>

    278      <key>Sockets</key>

    279      <dict>

    280      <key>MasterSocket</key>

    281      <dict>

    282      <key>SockFamily</key>

    283      <string>Unix</string>

    284      <key>SockPathMode</key>

    285      <integer>438</integer>

    286      <key>SockPathName</key>

    287      <string>/var/run/com.ciscosystems.ciscoconnect.daemon.socket</string>

    288      <key>SockType</key>

    289 

    290      ...and 5 more line(s)

    291 

    292  Contents of /private/etc/hosts

    293      - mod date: Oct  2 16:19:22 2013

    294      - size (B): 715

    295      - checksum: 342357820

    296 

    297      127.0.0.1 localhost

    298      255.255.255.255 broadcasthost

    299      ::1             localhost

    300      fe80::1%lo0 localhost

    301      127.0.0.1 activate.adobe.com

    302      127.0.0.1 practivate.adobe.com

    303      127.0.0.1 ereg.adobe.com

    304      127.0.0.1 activate.wip3.adobe.com

    305      127.0.0.1 wip3.adobe.com

    306      127.0.0.1 3dns-3.adobe.com

    307      127.0.0.1 3dns-2.adobe.com

    308      127.0.0.1 adobe-dns.adobe.com

    309      127.0.0.1 adobe-dns-2.adobe.com

    310      127.0.0.1 adobe-dns-3.adobe.com

    311      127.0.0.1 ereg.wip3.adobe.com

    312      127.0.0.1 activate-sea.adobe.com

    313      127.0.0.1 wwis-dubc1-vip60.adobe.com

    314      127.0.0.1 activate-sjc0.adobe.com

    315      127.0.0.1 hl2rcv.adobe.com

    316 

    317  Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist

    318      - mod date: Mar  3 10:21:00 2015

    319      - size (B): 603

    320      - checksum: 394026997

    321 

    322      <?xml version="1.0" encoding="UTF-8"?>

    323      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    324      <plist version="1.0">

    325      <dict>

    326      <key>Label</key>

    327      <string>com.adobe.ARM.UUID</string>

    328      <key>ProgramArguments</key>

    329      <array>

    330      <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

    331      <string>semi-auto</string>

    332      </array>

    333      <key>RunAtLoad</key>

    334      <true/>

    335      <key>StartInterval</key>

    336      <integer>12600</integer>

    337      </dict>

    338      </plist>

    339 

    340  Contents of Library/LaunchAgents/com.bittorrent.uTorrent.plist

    341      - mod date: Oct 17 16:57:16 2015

    342      - size (B): 487

    343      - checksum: 3438286040

    344 

    345      <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN http://www.apple.com/DTDs/PropertyList-1.0.dtd> <plist version="1.0"> <dict> <key>Label</key> <string>com.bittorrent.uTorrent</string> <key>ProgramArguments</key> <array>  <string>/usr/bin/open</string>  <string>-n</string>  <string>/Applications/uTorrent.app</string> </array> <key>KeepAlive</key> <false/> <key>LaunchOnlyOnce</key> <true/> </dict> </plist>

    346 

    347  Contents of Library/LaunchAgents/com.spotify.webhelper.plist

    348      - mod date: Jul 28 12:13:22 2016

    349      - size (B): 540

    350      - checksum: 1386091730

    351 

    352      <?xml version="1.0" encoding="UTF-8"?>

    353      <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    354      <plist version="1.0">

    355      <dict>

    356       <key>Label</key>

    357       <string>com.spotify.webhelper</string>

    358       <key>KeepAlive</key>

    359       <dict>

    360        <key>NetworkState</key>

    361        <true/>

    362       </dict>

    363       <key>RunAtLoad</key>

    364       <true/>

    365       <key>Program</key>

    366       <string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

    367       <key>SpotifyPath</key>

    368       <string>/Applications/Spotify.app</string></dict>

    369      </plist>

    370 

    371  User login items

    372 

    373      iTunesHelper

    374      - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

    375      Google Photos Backup

    376      - missing value

    377      AdobeResourceSynchronizer

    378      - /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app

    379 

    380  Safari extensions

    381 

    382      AdBlock

    383      - com.betafish.adblockforsafari

    384      Pinterest

    385      - com.pinterest.extension

    386      Turn Off the Lights

    387      - com.stefanvd.turnoffthelights

    388 

    389  Firefox extensions

    390 

    391      Mozilla Firefox hotfix

    392 

    393  iCloud services

    394 

    395      PHOTO_STREAM

    396      CONTACTS

    397      CALENDAR

    398      REMINDERS

    399      BOOKMARKS

    400      NOTES

    401      KEYCHAIN_SYNC

    402 

    403  iCloud errors

    404 

    405      bird 212

    406      comapple.InputMethodKit.TextReplacementService 8

    407      CallHistorySyncHelper 7

    408      Finder 6

    409      comapple.preferences.icloud.remoteservice 4

    410      accountsd 4

    411      comapple.CloudPhotosConfiguration 2

    412      cloudphotosd 2

    413      Safari 2

    414      comapple.BKAgentService 1

    415 

    416  Continuity errors

    417 

    418      sharingd 11

    419 

    420  Restrictive permissions: 79

    421 

    422  Lockfiles: 27

    423 

    424  Global prefs (user)

    425 

    426      AppleEnableMenuBarTransparency = 1

    427      "Canon Canon MG2400 series" = 1

    428 

    429  Extensions

    430 

    431      /Library/Extensions/BJUSBLoad.kext

    432      - jp.co.canon.bj.print.BJUSBLoad

    433      - Canon Inc. (XE2XNRRXZ5)

    434      /Library/Extensions/CIJUSBLoad.kext

    435      - jp.co.canon.ij.print.CIJUSBLoad

    436      - Canon Inc. (XE2XNRRXZ5)

    437      /Library/Extensions/tap.kext

    438      - foo.tap

    439      /Library/Extensions/tun.kext

    440      - foo.tun

    441      /System/Library/Extensions/JMicronATA.kext

    442      - com.jmicron.JMicronATA

    443 

    444  Applications

    445 

    446      /Applications/EtreCheck.app

    447      - com.etresoft.EtreCheck

    448      - Etresoft, Inc. (U87NE528LC)

    449      /Applications/Google Chrome.app

    450      - com.google.Chrome

    451      - Google Inc.

    452      /Applications/Opera Mail.app

    453      - com.operasoftware.OperaMail

    454      - Opera Software ASA

    455      /Applications/Opera.app

    456      - com.operasoftware.Opera

    457      - Opera Software ASA (UL7F34E7DN)

    458      /Applications/Screaming Frog SEO Spider.app

    459      - uk.co.screamingfrog.seo.spider

    460      - Screaming Frog Ltd (CAHEVC3HZC)

    461      /Applications/TextMate.app

    462      - com.macromates.TextMate.preview

    463      - MacroMates Ltd.

    464      /Applications/Thunderbird.app

    465      - org.mozilla.thunderbird

    466      - Mozilla Corporation

    467      /Library/Image Capture/Devices/EPSON Scanner.app

    468      - com.epson.scanner.ica

    469      - EPSON (TXAEAV5RN4)

    470      /Library/Printers/EPSON/Fax/AutoSetupTool/EPFaxAutoSetupTool.app

    471      - com.epson.ijfax.app.EPFaxAutoSetupTool

    472      - EPSON (TXAEAV5RN4)

    473      /Library/Printers/EPSON/Fax/FaxIOSupport/epsonfax.app

    474      - com.epson.ijfax.app.epsonfax

    475      - EPSON (TXAEAV5RN4)

    476      /Library/Printers/EPSON/Fax/Filter/commandFilter.app

    477      - com.epson.ijfax.filter.commandFilter

    478      - EPSON (TXAEAV5RN4)

    479      /Library/Printers/EPSON/Fax/Filter/rastertoepfax.app

    480      - com.epson.ijfax.filter.rastertoepfax

    481      - EPSON (TXAEAV5RN4)

    482      /Library/Printers/EPSON/Fax/Utility/FAX Utility.app

    483      - com.epson.ijfax.utility.FAXUtility

    484      - EPSON (TXAEAV5RN4)

    485      /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app

    486      - com.epson.ijfax.app.FaxReceiveMonitor

    487      - EPSON (TXAEAV5RN4)

    488      /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app

    489      - app_mode_loader

    490      - Google Inc.

    491      /Users/USER/Library/Application Support/Java/Java 1.8.73.02/Java 8 Update 73.app

    492      - Oracle.MacJREInstaller

    493      - Oracle America, Inc.

    494 

    495  PrefPane

    496 

    497      /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane

    498      - com.oracle.java.JavaControlPanel

    499      /Library/PreferencePanes/Flash Player.prefPane

    500      - com.adobe.flashplayerpreferences

    501      /Library/PreferencePanes/GoPro.prefPane

    502      - com.cineform.codec

    503      /Library/PreferencePanes/Growl.prefPane

    504      - com.growl.prefpanel

    505 

    506  Bundles

    507 

    508      /Library/Application Support/Adobe/APE/3.1/adbeapecore.framework/Versions/A/Resources/Flash Player.plugin

    509      - com.macromedia.FlashPlayer-10.4-10.5.plugin

    510      /Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin

    511      - com.macromedia.FlashPlayer-10.4-10.5.plugin

    512      /Library/Application Support/Adobe/Plug-Ins/CS5/File Formats/Camera Raw.plugin

    513      - com.adobe.CameraRaw

    514      /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin

    515      - com.adobe.adobecp

    516      /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin

    517      - com.macromedia.FlashPlayer-10.6.plugin

    518      - Adobe Systems, Inc.

    519      /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

    520      - com.AdobeAAMDetectLib.AdobeAAMDetect

    521      - Adobe Systems, Inc.

    522      /Library/Internet Plug-Ins/AdobePDFViewer.plugin

    523      - com.adobe.acrobat.pdfviewer

    524      - Adobe Systems, Inc.

    525      /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

    526      - com.adobe.acrobat.pdfviewerNPAPI

    527      - Adobe Systems, Inc.

    528      /Library/Internet Plug-Ins/Flash Player.plugin

    529      - com.macromedia.Flash Player.plugin

    530      - Adobe Systems, Inc.

    531      /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

    532      - com.oracle.java.JavaAppletPlugin

    533      /Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin

    534      - com.macromedia.PepperFlashPlayer.pepper

    535      - Adobe Systems, Inc.

    536      /Library/Internet Plug-Ins/Quartz Composer.webplugin

    537      - com.apple.QuartzComposer.webplugin

    538      - Software Signing

    539      /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

    540      - com.microsoft.sharepoint.browserplugin

    541      /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

    542      - com.microsoft.sharepoint.webkitplugin

    543      /Library/ScriptingAdditions/Adobe Unit Types.osax

    544      - NA

    545      /Users/USER/Library/Address Book Plug-Ins/SkypeABCaller.bundle

    546      - com.skype.SkypeABCaller

    547      /Users/USER/Library/Address Book Plug-Ins/SkypeABChatter.bundle

    548      - com.skype.SkypeABChatter

    549      /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

    550      - com.skype.skypeabdialer

    551      /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

    552      - com.skype.skypeabsms

    553      /Users/USER/Library/Application Support/CEF/User Data/WidevineCDM/1.4.8.903/_platform_specific/mac_x64/widevinecdmadapter.plugin

    554      - NA

    555      /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/21.0.0.182/PepperFlashPlayer.plugin

    556      - com.macromedia.PepperFlashPlayer.pepper

    557      - Adobe Systems, Inc.

    558      /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.885/_platform_specific/mac_x64/widevine cdmadapter.plugin

    559      - NA

    560      /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.903/_platform_specific/mac_x64/widevine cdmadapter.plugin

    561      - NA

    562      /Users/USER/Library/Application Support/com.operasoftware.Opera/WidevineCDM/1.4.8.885/_platform_specific/mac_x6 4/widevinecdmadapter.plugin

    563      - NA

    564      /Users/USER/Library/QuickLook/QuickLookiWatermark.qlgenerator

    565      - com.plumamzing.qlgenerator.QuickLookiWatermark

    566 

    567  Bundles (new)

    568 

    569      /Applications/EtreCheck.app

    570      - com.etresoft.EtreCheck

    571      - Etresoft, Inc. (U87NE528LC)

    572 

    573  Library paths

    574 

    575      /Applications/Adobe Photoshop CS5/MATLAB/Required/psmatlab.dylib

    576      /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

    577      /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

    578      /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

    579      /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

    580      /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

    581      /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

    582      /Library/Application Support/Adobe/APE/3.1/adbeapecore.framework/Versions/A/Resources/WebKit.dylib

    583      /Library/Application Support/Adobe/CS5ServiceManager/lib/CSXS-Installer-Hook.dylib

    584      /Library/Application Support/Adobe/CS5ServiceManager/lib/ServiceManager-Launcher.dylib

    585      /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

    586      /Users/USER/Library/Application Support/CEF/User Data/WidevineCDM/1.4.8.903/_platform_specific/mac_x64/libwidevinecdm.dylib

    587      /Users/USER/Library/Application Support/Firefox/Profiles/53n12tl3.default/gmp-gmpopenh264/1.3/libgmpopenh264.dy lib

    588      /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.885/_platform_specific/mac_x64/libwidev inecdm.dylib

    589      /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.903/_platform_specific/mac_x64/libwidev inecdm.dylib

    590      /Users/USER/Library/Application Support/Vuze/plugins/aznettor/osx32/libevent-2.0.5.dylib

    591      /Users/USER/Library/Application Support/Vuze/plugins/aznettor/osx64/libevent-2.0.5.dylib

    592      /Users/USER/Library/Application Support/Vuze/plugins/aznettor/osx64/libgmp.10.dylib

    593      /Users/USER/Library/Application Support/com.operasoftware.Opera/WidevineCDM/1.4.8.885/_platform_specific/mac_x6 4/libwidevinecdm.dylib

    594      /Users/USER/Library/Thunderbird/Profiles/rkwg7aax.default/extensions/{UUID}/com ponents/libcalbasecomps.dylib

    595 

    596  MD importers

    597 

    598      /Applications/Google Earth.app/Contents/Library/Spotlight/Google Earth.mdimporter

    599      /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/Library/Spotlight/Microsoft Outlook.mdimporter

    600      /Applications/Thunderbird.app/Contents/Library/Spotlight/thunderbird.mdimporter

    601      /Applications/uTorrent.app/Contents/Library/Spotlight/SpotlightImporter.mdimpor ter

    602 

    603  Modifications

    604 

    605      file modified: /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/Frameworks/amtlib.framework

    606      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Helpers/crashpad_handler

    607      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Internet Plug-Ins/widevinecdmadapter.plugin

    608      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Opera Framework

    609      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Resources/UUID.ico

    610      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Resources/UUID.ico

    611      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Resources/UUID.ico

    612      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Resources/UUID.ico

    613      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Resources/UUID.ico

    614      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Resources/UUID.ico

    615      file added: /Applications/Opera.app/Contents/Versions/38.0.2220.31/Opera Framework.framework/Resources/UUID.ico

    616      ...

    617      file added: /Applications/Thunderbird.app/Contents/MacOS/active-update.xml

    618      file added: /Applications/Thunderbird.app/Contents/MacOS/defaults/pref/channel-prefs.js

    619      file added: /Applications/Thunderbird.app/Contents/MacOS/updates/0/update.status

    620      file added: /Applications/Thunderbird.app/Contents/MacOS/updates/last-update.log

    621      file added: /Applications/Thunderbird.app/Contents/MacOS/updates.xml

    622      file added: /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR Updater.app/Contents/_CodeSignature/CodeResources

    623      file added: /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR Updater.app/Contents/Info.plist

    624      file added: /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer

    625      file added: /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR Updater.app/Contents/PkgInfo

    626      file added: /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR Updater.app/Contents/Resources/Adobe AIR Installer.icns

    627      file added: /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR Updater.app/Contents/Resources/setup.swf

    628      file added: /Library/Frameworks/Adobe AIR.framework/Versions/Current/Resources/Adobe AIR Updater.app/Contents/Resources/stylesNative.swf

    629 

    630  Non-loading kernel extensions

    631 

    632      /System/Library/Extensions/AppleOSXUSBNCM.kext

    633      - com.apple.driver.AppleOSXUSBNCM

    634      - Software Signing

    635 

    636  Installations

    637 

    638      Adobe Reader XI (11.0.17): 14/07/16, 6:02 PM

    639      Adobe Pepper Flash Player: 17/06/16, 4:47 PM

    640      Slack: 02/06/16, 8:27 PM

    641      Adobe Reader XI (11.0.16): 14/05/16, 3:58 PM

    642      Adobe Pepper Flash Player: 10/05/16, 9:46 PM

    643 

    644  Elapsed time (sec): 1887

  • by Linc Davis,

    Linc Davis Linc Davis Jul 28, 2016 4:50 PM in response to martichinaski
    Level 10 (207,963 points)
    Applications
    Jul 28, 2016 4:50 PM in response to martichinaski

    A

    If you haven't already done so, please try this simple step first.

    B

    The battery has exceeded its rated cycle life and should be replaced if you want to keep using the machine.

    C

    You, or someone else using your computer, hacked the system to redirect queries to certain licensing servers. As a result, the products of a well-known commercial developer may run slowly or otherwise behave abnormally. For your protection, I won't name the developer.

    The file modified is /etc/hosts. To undo the hack, please start by backing up all data if you haven't already done so.

    If you have more than one user account, you must be logged in as an administrator.

    Enter the following command in a Terminal window in the same way as before (by copy and paste):

    sudo sed -i~ '10,$d' /etc/hosts

    There will be no output this time. Quit Terminal.

    There is now a copy of the old hosts file with the name "hosts~" in the same folder as "hosts". You can delete the copy if you wish. Don't delete the file named "hosts".

    D

    Please back up all data before proceeding.

    Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.

    Start up in safe mode to rebuild the font caches. Restart as usual and test.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.

    If you still have problems, then from the Font Book menu bar, select

              FileRestore Standard Fonts...

    You'll be prompted to confirm, and then to enter your administrator login password.

    Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

    E

    Your router has an Internet connection through another router on a local network. That will cause problems. If possible, the router should be connected directly to a broadband adapter.

    F

    Please sign out of iCloud and see whether there's any change.

    If you use iCloud Keychain, when you sign back in to iCloud follow one of the procedures described in this support article to set it up on an additional device.

    G

    The symbol cache is very large. It stores data used in logs and crash reports, and it may have grown because it's corrupt. The cache is created automatically, and if deleted, it should be recreated when you restart the computer. Initially, at least, it will be a lot smaller.

    I've seen one unverified report that a system became unbootable when the cache was deleted. That would have been due to a corrupt installation of OS X, but you should be prepared to reinstall if necessary. There is no reason to panic as long as you have good backups.

    Back up all data before proceeding.

    Please triple-click anywhere in the line below on this page to select it:

    /System/Library/Caches/com.apple.coresymbolicationd

    Right-click or control-click the highlighted line and select

              Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item named "com.apple.coresymbolicationd" selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

    *If you don't see the contextual menu item, select the line below and copy it to the Clipboard by pressing the key combination command-C:

    /System/Library/Caches

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    A folder named "Caches" should open. Inside it is a subfolder named "com.apple.coresymbolicationd". Move that subfolder to the Trash, restart, and empty.

    H

    If you still have problems after taking all the above steps, remove the Cisco VPN software temporarily and test.

    Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

    Back up all data before making any changes.

    You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • by martichinaski,Solvedanswer

    martichinaski martichinaski Jul 29, 2016 5:27 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    Jul 29, 2016 5:27 AM in response to Linc Davis

    Hi Linc, thank you so so much! This was very helpful, my computer is fast again!! I followed the procedure to undo the hack and I worked on the other things you highlighted too. I will replace the battery as soon as I can. Thank you very much for your help!

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