iTunes
Q: An error message arises when i try to sync my phone.
I'm using an iphone 5s, and my computer runs windows 10 (its updated). When i try to sync my phone it starts and passes step 1 and then goes to step 2: Backup and freezes. And an error message appears "unknown error occurred 0xE000065". I cannot backup my phone manually or sync my songs in the phone. My iTunes updated as well. Please help.
iPhone 5s
Posted on Jul 28, 2016 2:21 AM
by javaliga,Apple recommended
iCloud
First thing is to work through these steps:
If you see a '0xE' error when you connect your iOS device to a PC - Apple Support
especially the last step about contacting Apple Support.
Posted on Jul 28, 2016 8:23 AM