ahanazahreen

Q: An error message arises when i try to sync my phone.

I'm using an iphone 5s, and my computer runs windows 10 (its updated). When i try to sync my phone it starts and passes step 1 and then goes to step 2: Backup and freezes. And an error message appears "unknown error occurred 0xE000065". I cannot backup my phone manually or sync my songs in the phone. My iTunes updated as well. Please help.

iPhone 5s

Posted on Jul 28, 2016 2:21 AM

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Q: An error message arises when i try to sync my phone.

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