NEOhio
Level 1 (4 points)
iPhone

Q: iphone 6s unable to hear caller

When someone calls, I am unable to hear them.  When I change to speaker phone, I can.  Simultaneously, my the keypad on my phone now has a white background.  A black background is normal.

iPhone 6s

Posted on Jul 30, 2016 9:21 AM

by elcpu,Apple recommended
elcpu elcpu
Level 6 (16,186 points)
Photos for Mac
A:

Try the steps in this article.

If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support

Posted on Jul 30, 2016 9:23 AM

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Q: iphone 6s unable to hear caller

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