Utkarsh Thakare
Level 1 (5 points)

Q: iPhone 4 Black Screen But Phone Works

I have used the iPhone 4 (Factory Unlocked) for more than a year now with only minor issues. Like on a usual day I was playing a word game "Rumble" then quit the game, connected my earphones for music & pressed the "Home" button on the phone to unlock it and the screen was Black. This was a sudden shocker!! . I just put the phone to rest for a while & after about an hour crossed my fingers and tried the Home button again but the Black screen continued. So the backlight of the iPhone works I can say that bcoz I see the phone luminates but the "Slide to Unlock" is cannot be seen. Since I have been using the phone for a while I know the exact position of "Slide to Unlock" so if I slide my finger it unlocks too with the default "unlocking (click) noise" but again the icons of the apps cannot be seen, all I see is a fadely luminated grid. I receive SMS's and Calls although I cant read them nor can I see whos calling. Since the screen is blank I cant operate the phone but the phone seems to be working. I hence tried the reboot, restart, shutdown & start again, restore backup, update iOS everything a desperate user would do but nothing has worked till now. There is not much discussion on this issue anywhere hence No resolution. I am gonna visit an Apple  service center today and keep my fingers crossed. I have taken utmost care of the phone. Till date it is scratchless, spotless. I miss my phone .

 

Mumbai, India

Apple iPhone 4, iOS 4

Posted on May 18, 2012 7:33 PM

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Utkarsh Thakare

Q: iPhone 4 Black Screen But Phone Works

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  • by Lyno23,

    Lyno23 Lyno23 Oct 15, 2015 4:49 PM in response to Rajesh3299
    Level 1 (5 points)
    Oct 15, 2015 4:49 PM in response to Rajesh3299

    i"ve already tried . the logo appears just for a second and goes back to black screen .  tried even restoring and updating , seting it as a new iphone. could this be because of the ios 9.0.2 . the device is heating on the  right upper side when it is on .

  • by ChaCha925,

    ChaCha925 ChaCha925 Dec 3, 2015 5:14 PM in response to shareholder
    Level 1 (0 points)
    Dec 3, 2015 5:14 PM in response to shareholder

    Thank you @shareholder pressing down the power button and home button worked!!!!

  • by mbcmbc,

    mbcmbc mbcmbc Jan 12, 2016 1:20 PM in response to Mark Foxx
    Level 1 (0 points)
    Jan 12, 2016 1:20 PM in response to Mark Foxx

    Thank you. That seems to have worked!

    My phone first stopped responding (home button or virtual home button). I turned it off, and it would not turn on again with either button, or with connecting to my computer. I could call my iPhone from another phone - it rang.

    So I backed it up to my computer and tried the suggestion of holding down on/off and home buttons simultaneously until apple appeared. Hey presto. Seems to have revived it. Hope it's not time to retire the poor "old" phone.

  • by SusanAMB,

    SusanAMB SusanAMB Jan 16, 2016 9:39 AM in response to Vattem
    Level 1 (0 points)
    Jan 16, 2016 9:39 AM in response to Vattem

    Thank you big time Vattem, my iPhone 4 just all of a sudden went black... Googled and found this site and your answer...

    Travelling to Manchester from Lincs tomorrow so I was in a real panic...

    So relieved now working using your method...

    Cheers...

  • by 1010ict,

    1010ict 1010ict Feb 25, 2016 1:06 AM in response to nemipk
    Level 1 (0 points)
    Feb 25, 2016 1:06 AM in response to nemipk

    Thanks nemipk!  Your solution was the only one that worked to get my 4S back on!  First time it has ever gone black (and it was fully charged).  For me, the screen was black, but Siri would still randomly say she "didn't understand that".  She couldn't respond or do anything else though.  The circumstance when mine went black was that I had been taking a lot of photos and messing with the flash setting and deleting pics. I did notice that the phone got very warm in the corner where the camera lens is.  After I got the phone to come back on and swiped it went right to camera mode and screen went black again.  I got it to come back on the same way as the first time and this time I noticed the my wallpaper/swipe screen wavered & faded a little and it just looked oddish.  Then I noticed it was actually a photo of my screen, not the real deal.  I hit the trash can and deleted it, then I could see I was back (or still) in camera mode.  I clicked on all the flash settings......on...off...auto, left it on auto, then hit the home button and got back to all my apps screen.  All has been well since then.  Knock on wood.  Totally weird to me....I'm not a phone guru and totally don't get how the image of my swipe screen became a photo in my photo stream file, but nemipk's solution was the only thing that worked to get my phone running again.

  • by umcheng,

    umcheng umcheng Feb 29, 2016 4:29 PM in response to nemipk
    Level 1 (0 points)
    Feb 29, 2016 4:29 PM in response to nemipk

    nemipk's solution worked on my iPhone 5s. Thanks nemipk!

  • by raheelyousafzai,

    raheelyousafzai raheelyousafzai Mar 8, 2016 8:36 AM in response to yh760
    Level 1 (4 points)
    iPhone
    Mar 8, 2016 8:36 AM in response to yh760

    [[[*** SOLUTION ***]]]

    i was having the same problem, but i get my iphone screen lightening once again

     

    all you have to do is just

     

    ** Press/Hold is HOME button and POWER/LOCK (on/off) button for 10-15 seconds, you'll get the iphone RESTART,

     

    the apple logo will appear, i hope it helps

  • by Sagar382,

    Sagar382 Sagar382 Jun 28, 2016 8:13 AM in response to Vattem
    Level 1 (4 points)
    Jun 28, 2016 8:13 AM in response to Vattem

    I Love U Dudeee!!!!!!! U r a Life Saver <3 Seriously.....

  • by lookin to learn,

    lookin to learn lookin to learn Jul 2, 2016 4:38 PM in response to Vattem
    Level 1 (4 points)
    Jul 2, 2016 4:38 PM in response to Vattem

    thank you this helped !!!

  • by Bayforest,

    Bayforest Bayforest Jul 30, 2016 8:53 AM in response to singhgreeece
    Level 1 (4 points)
    Jul 30, 2016 8:53 AM in response to singhgreeece

    I had the same situation this morning when the screen on my IPhone 4 went black.  It wasn't the battery because it had been charging all night.  I called the phone and it rang so I knew it worked. It appears to be just the screen.

     

    So I googled " what is wrong when the IPhone 4 screen goes black?".  The instructions were to hold down the power button ( top right hand side on the IPhone 4) and the Home button ( at the center bottom front of the IPhone 4).  Hold down both buttons for 10 seconds and the Apple logo appears.  Wait a minute + more and the screen re-appears.

     

    Why this happened I don't know..... but the process fixed the issue. I hope it works for you as well.

  • by umaresath,

    umaresath umaresath Aug 4, 2016 9:20 AM in response to Utkarsh Thakare
    Level 1 (8 points)
    Aug 4, 2016 9:20 AM in response to Utkarsh Thakare

    yes is goes for little reboot condition so please hold power button and home button for 30 seconds and apple logo appears and it works

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