Q: 3 days to import mail messages since update to 10.11.6?

Question

timnorman1

Level 1 (4 points)

Mac OS X

Q: 3 days to import mail messages since update to 10.11.6?

Having updated to El Capitan 10.11.6, I opened Mail and was invited to import Mail Messages to the new format.

3 days later, it still hasn't finished.

I can't use Mail at all. It was working fine until the update.

What can be done to solve this?

Thanks

Tim

MacBook Pro (Retina, 13-inch, Mid 2014), OS X El Capitan (10.11.6)

Posted on Jul 30, 2016 1:46 AM

I have this question too

Solved

Alwayswantingtohelp1

Community Specialists

A:

Hello timnorman1,

Thank you for using Apple Support Communities.

I understand from your post that after upgrading to OS X El Capitan 10.11.6 that you were invited to import your mail messages, but it has taken 3 days and it still has not completed the process. I understand how important it is for you to be able to access your mail after upgrading the software on your MacBook Pro.

I recommend force quitting the Mail app and then opening it again.

Force an app to close on your Mac