jbulcroft
Level 1
(4 points)
Q: ReSound hearing aid shuts down when used with iPhone
Using reSound Linx 2 hearing aids. They are properly paired with iPhone (ver 9.3.3). When receiving or making phone call, the right aid will signal battery failure and shut down. reSound app shows the phone id psired to aids as BOTH all around and IPHONE. Right aid remains dead unless I open & close battery door a couple of times OR if I do nothing, the "startup" bongs start after a period of time and aid is working again. Same scenario will happen if I am playoing solitaire on iPhone. Within a minute the right aid will give battery failure sound and shut down. These problems have existed with at least two previous software versions on iPhone. Anyone have any thoughts or suggestions?
iPhone 6s, iOS 9.3.3, reSound Linx 2
mikebhm
Level 1
(39 points)
The only thing I can suggest (which you have probably tried) is battery related.
Streaming audio puts a big load on the battery. I have had the low battery warning sound immediately I started streaming .
So, is it any different with fresh batteries?
