HT203353: If Safari is slow, stops responding, quits unexpectedly, or has other issues

Learn about If Safari is slow, stops responding, quits unexpectedly, or has other issues
Marius Ideco
Level 1 (5 points)
Safari

Q: Safari quits immediately after opening

When I click on the Safari browser icon, it starts to open and one can see the browser starting. It however immediately quits again.

MacBook Pro with Retina display

Posted on Aug 1, 2016 5:18 AM

by CT,Solvedanswer
CT CT
Level 6 (17,867 points)
Notebooks
A:

Another thing to try in these situations is to launch Safari by clicking on its icon in the dock while holding the shift key.  This prevents Safari from trying to load sites from the previous session, which may be the culprit.

Posted on Aug 1, 2016 10:34 AM

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Marius Ideco

Q: Safari quits immediately after opening

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  • Helpful answers

  • by Zvonimir Blazevic,

    Zvonimir Blazevic Zvonimir Blazevic Aug 1, 2016 5:46 AM in response to Marius Ideco
    Level 2 (162 points)
    Mac OS X
    Aug 1, 2016 5:46 AM in response to Marius Ideco

    It could be that your Safari Preferences got corrupted.

    Try this:

    In Finder menu bar click - Go to Folder

    type or copy paste the following:

    ~/Library/Preferences/com.apple.Safari.plist

    Click Go  then move the com.apple.Safari.plist file to the trash.

    Quit and relaunch Safari.

     

    Hope this helps.

  • by CT,Solvedanswer

    CT CT Aug 1, 2016 10:34 AM in response to Marius Ideco
    Level 6 (17,867 points)
    Notebooks
    Aug 1, 2016 10:34 AM in response to Marius Ideco

    Another thing to try in these situations is to launch Safari by clicking on its icon in the dock while holding the shift key.  This prevents Safari from trying to load sites from the previous session, which may be the culprit.

  • by Eric Root,

    Eric Root Eric Root Aug 1, 2016 7:15 AM in response to Marius Ideco
    Level 9 (69,582 points)
    iTunes
    Aug 1, 2016 7:15 AM in response to Marius Ideco

    What OS and Safari version are you using? If the above doesn't work, try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - Mavericks

    Safe Mode - About

     

    Safe Mode - Yosemite


     

    Safe Mode - About El Capitan

     

    Safe Mode Startup – El Capitan.