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Aug 1, 2016 8:07 AM in response to olivia136by turingtest2,The following steps are a potential way to resolve erratic behaviour with your device. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first and copy off everything in your camera roll.
- Backup device.
- Restore as a new device.
- Restore the backup you made earlier.
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