Nia___
Level 1
(4 points)
Q: Payment information
I have a credit card on my Payment information but it keep saying that its declined. I tried to take the card off but it's no way for me too. I can't download anything from the App Store. It's becoming very frustrating. How can I take the card off.
ChrisJ4203
Level 9
(57,304 points)
When a credit card is declined, it is generally the bank that is denying it. Something about what you have entered is not matching the account. An incorrect address, the way the name is entered, etc.. If you cannot select None under payment methods, then see this support document for explanation. Why can’t I select None when I edit my Apple ID payment information? - Apple Support
You may have to enter another card before you can remove the one currently there, or update the current one. If your bank cannot provide you with information, then you can contact iTunes support for assistance. https://www.apple.com/emea/support/itunes/contact.html
