digisoulX

Q: iPhone 5S not charging after 9.3.3 update!

iPhone 5S not charging after 9.3.3 update!

 

Not been able to charge my iPhone 5S using same cable after update. I cannot downgrade since it will not connect. I was able to do all of this earlier today with the same cables and connections. In fact it is how I upgraded my IPHONE 5s in the first place.

 

Now my iPhone is off. When i plug charger connector it shows me red battery and not getting started. I keep it charging overnight but in vain.


@applesupport kindly help to resolve this issue as many other users are facing same issue.

iPhone 5s, iOS 9.3.3

Posted on Aug 1, 2016 12:57 AM

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Q: iPhone 5S not charging after 9.3.3 update!

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  • Helpful answers

  • by tim_135,

    tim_135 tim_135 Aug 1, 2016 7:32 PM in response to digisoulX
    Community Specialists
    Aug 1, 2016 7:32 PM in response to digisoulX

    Hi digisoulX!

     

    I see that your iPhone is not charging after updating your software, despite using the same cable that was previously working.   I can appreciate why this needs to be resolved, as I rely heavily on my iPhone for everything.  Please try all of the suggestions in the following link under the "Get Help" heading.  

     

    If your iPhone, iPad, or iPod touch won‘t charge

     

    Thanks for using Apple Support Communities.


    Cheers!

  • by digisoulX,

    digisoulX digisoulX Aug 2, 2016 12:06 AM in response to tim_135
    Level 1 (8 points)
    iPhone
    Aug 2, 2016 12:06 AM in response to tim_135

    Thanks for the response Tim, unfortunately i have tried all of these but in vain.

    I took my phone to repair shops yesterday, one said that its battery issue and other said that charging IC issue. Dont know what the real issue is.

    i also heavily rely on my iPhone