Q: I downloaded the new software recently and now my Epsom printer doesn't work
iMac late 2009. Processor 3.06 GHz
Hi I downloaded the new software recently and now my Epsom printer doesn't work and my Wi-Fi on the computer keeps dropping out.
I spoke with Epsom and they recommended removing the drivers and reinstalling them. I now can't install the drivers ad the Wi-Fi is not working properly. Looking at this forum I see there have been many issues with the new software release. Can anyone help me?
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iMac, OS X El Capitan (10.11.6), Problems with software
Posted on Jul 27, 2016 10:41 AM
You would have to ask Epson that question. I've never heard of that problem before. Have you tried restarting the printer and the computer?
Network Printer Troubleshooting
Ping printer: If you have the printers IP address open Terminal (Applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.
Posted on Jul 31, 2016 6:29 AM