Q: i have an apple 6plus When i go to my internet it comes up and says i have a virus and i needt to call number on screen.&nbs ... i have an apple 6plus When i go to my internet it comes up and says i have a virus and i needt to call number on screen. i have seen this before and it seems they will fix it if you give them money. is there a way around this more
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Helpful answers
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Aug 2, 2016 11:28 AM in response to abombargerby Meg St._Clair,This is a scam. Do NOT call that number. Do not give them any money. See the section on what to do on iOS devices at the bottom of this article:
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Aug 2, 2016 11:34 AM in response to abombargerby elcpu,It is a scam. If you are using Safari, reset it.
Close Safari completely from the app switcher window by double clicking the Home button and swiping up the Safari preview pane until it disappears from the screen. Then go to Settings > Safari > Clear History and Website Data. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears.