EtreCheck version: 2.9.13 (267)
Report generated 2016-08-02 17:09:30
Download EtreCheck from https://etrecheck.com
Runtime 2:17
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook Pro (Retina, 13-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,1
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 241
Video Information: ⓘ
Intel Iris
Color LCD 2560 x 1600
SyncMaster 1920 x 1080 @ 60 Hz
System Software: ⓘ
OS X Mavericks 10.9.5 (13F1134) - Time since boot: about 17 days
Disk Information: ⓘ
APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 250.14 GB (44.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Apple Internal Memory Card Reader
Logitech Logitech USB Headset
Apple, Inc. Keyboard Hub
PixArt USB Optical Mouse
Apple, Inc Apple Keyboard
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
2 adware files found. [Remove]
System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 144 Apple tasks
[running] 34 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 48 Apple tasks
[loaded] 144 Apple tasks
[running] 56 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-06-13) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-07-11) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-02-14) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]
[loaded] com.adobe.agsservice.plist (2016-04-12) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-05) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-11) [Support]
[running] com.iobit.AMCDaemon.plist (2015-04-29) [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2015-07-10) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-07-22) [Support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-07-13) [Support]
[running] com.iobit.MacBoosterMini.plist (2015-04-29) [Support]
[loaded] com.jdibackup.ZipCloud.autostart.plist (2016-07-16) Adware! [Remove]
[loaded] com.jdibackup.ZipCloud.notify.plist (2016-07-16) Adware! [Remove]
[running] com.spotify.webhelper.plist (2016-07-16) [Support]
[running] com.zeobit.MacKeeper.Helper.plist (2015-07-10) [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application Hidden (/Applications/Spotify.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Other Apps: ⓘ
[running] [0x0-0x96b96b].com.adobe.Acrobat.Pro
[running] [0x0-0x992992].com.etresoft.EtreCheck
[loaded] com.adobe.Acrobat.Pro.122000
[running] com.adobe.CCLibrary.108800
[running] com.adobe.CCXProcess.120768
[running] com.adobe.InDesign.79056
[running] com.adobe.Photoshop.71840
[running] com.adobe.acc.AdobeDesktopService.76416.4FD383A0-4014-424E-9BBE-205E7552282F
[running] com.adobe.accmac.79936
[running] com.adobe.headlights.LogTransport2App.78704
[running] com.getdropbox.dropbox.47904
[running] com.google.Chrome.30656
[running] com.skype.skype.37344
[running] com.spotify.client.96304
[running] org.mozilla.firefox.26432
[loaded] 471 Apple tasks
[running] 379 Apple tasks
Internet Plug-ins: ⓘ
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]
FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]
Default Browser: 537 - SDK 10.9 (2015-08-13)
AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-13) [Support]
AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-13) [Support]
Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) Outdated! Update
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2016-02-16) [Support]
QuickTime Plugin: 7.7.3 (2015-11-13)
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
Silverlight: 5.1.30317.0 - SDK 10.6 (2014-07-22) [Support]
JavaAppletPlugin: 14.9.0 - SDK 10.7 (2013-12-05) Check version
User internet Plug-ins: ⓘ
WebEx64: 1.0 - SDK 10.6 (2015-08-11) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 (2014-11-26) [Support]
tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 (2014-11-26) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-05) [Support]
Time Machine: ⓘ
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 250.14 GB Disk used: 206.07 GB
Destinations:
Seagate Expansion Drive [Local]
Total size: 999.86 GB
Total number of backups: 11
Oldest backup: 7/28/15, 2:37 PM
Last backup: 8/6/15, 7:30 PM
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 250.14 GB X 3)
Top Processes by CPU: ⓘ
98% Adobe Photoshop CC 2015
30% DashboardClient
12% WindowServer
3% firefox
3% kernel_task
Top Processes by Memory: ⓘ
1.02 GB Google Chrome Helper(12)
925 MB kernel_task
459 MB Adobe Photoshop CC 2015
188 MB Google Chrome
172 MB firefox
Virtual Memory Information: ⓘ
21 MB Free RAM
4.46 GB Used RAM (290 MB Cached)
1.84 GB Swap Used
Diagnostics Information: ⓘ
Aug 2, 2016, 02:02:19 PM ~/Library/Logs/DiagnosticReports/AdobeAcrobat_2016-08-02-140219_[redacted].cras h
com.adobe.Acrobat.Pro - /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Jul 31, 2016, 02:06:57 PM ~/Library/Logs/DiagnosticReports/Finder_2016-07-31-140657_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder