RVA Gwen
Level 1 (4 points)
Notebooks

Q: Email stuck in sending mode

I have an email stuck in the Sending mode.  Been there since yesterday.  Want to retrieve it so that I do not have to recreate it!  Would appreciate any help anyone can give!

MacBook Pro, OS X El Capitan (10.11.5)

Posted on Aug 2, 2016 1:49 PM

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RVA Gwen

Q: Email stuck in sending mode

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  • by SnickZ.,

    SnickZ. SnickZ. Aug 3, 2016 8:43 AM in response to RVA Gwen
    Community Specialists
    Aug 3, 2016 8:43 AM in response to RVA Gwen

    Thanks for joining Apple Support Communities, RVA Gwen!

    I know how you feel. I've worked and reworked an important email only to have it get stuck as well and I certainly didn't want to have to recreate it again. I'll be glad to help you retrieve it so you can copy it and send it again.​​

    Mail (El Capitan): Search for messages -- Searching for a message that's stuck has worked for me in the past and saved me the additional effort. 

     

    I certainly want to make sure that your email account(s) are working as they should. Use the articles below to help get to the source of the problem:​

    Use Mail Connection Doctor -- Mail Connection Doctor can help explain why the Mail app isn't sending or receiving email on your Mac.

    If you can’t send or receive email on your Mac -- Follow these steps if the Mail app in OS X suddenly doesn't send or receive email.

    Mail Settings Lookup -- Need to verify your email settings? Simply enter your email address below.

     

    Take care and thanks again!