pjosborne

Q: iphone 6s camera lag

I’m experiencing an issue with my iPhone 6s where the camera app is sometimes very laggy when starting up. Most of the time things are fine – I open the camera app and instantly see images from the rear camera. However, on occasion I will get either the last photo taken showing or (more often) see really slow updates (like a frame a second) from the camera for 5-6 seconds before it becomes usable. I haven’t seen anything online about others experiencing this issue, so it would be good to know if this is an isolated hardware issue or something others are seeing (and likely to be fixed by a future software update). FWIW I have done a complete restore on the phone via iTunes without the issue being solved.

Posted on Oct 4, 2015 7:56 AM

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Q: iphone 6s camera lag

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  • by calabiyau007,

    calabiyau007 calabiyau007 Jul 15, 2016 1:11 AM in response to calabiyau007
    Level 1 (8 points)
    iPhone
    Jul 15, 2016 1:11 AM in response to calabiyau007

    Hi again! Relative good news!

     

    A workmate told me some weeks ago that his iphone 6s had no camera lag. Apparently he had never suffered this problem. So it could be considered one of those lucky clean iphones.

     

    As I've found a pattern to create this lag, we have just put our 6s side by side:

     

    1) Open camera app on both mobiles. No lag in any of them.

    2) Try the sequence explained in the previous posts: Dial-call 10 seconds-hang. Repetead 10 times.

    3) Open camera app again.

     

    And the result is.... BOTH IPHONES HAVE HAD A 5 SECONDS LAG!!!

     

    Please note that he swore that his iphone 6s has never shown this lag.

     

    From my point of view this confirms that all iphone are equal. No faulty or messy ones. All suffer from this problem (at least 6s and ios9). The difference is that some guys notice it and some others not depending on their usage.

     

    Well now it's time that apple fix this problem

  • by nazemg,

    nazemg nazemg Jul 15, 2016 1:13 AM in response to calabiyau007
    Level 1 (4 points)
    iPhone
    Jul 15, 2016 1:13 AM in response to calabiyau007

    Confirm 6s and 6 plus have the same problem

  • by Willo26,

    Willo26 Willo26 Jul 30, 2016 2:06 AM in response to pjosborne
    Level 1 (8 points)
    Jul 30, 2016 2:06 AM in response to pjosborne

    Dear all,

     

    After 5 escalations i have diagnosed what cause the delay. It is the iCloud account. Only try to close session and camera lag disappear. Now i am creating a new ICloud account. Maybe i have a corrupted file in iCloud drive, or a photo or whatever...

     

    But 3 days after testing the iPhone everytime camera works perfect now.

     

    Please check your devices and leave a feedback.

     

    Thank you.

     

    Regards.

  • by calabiyau007,

    calabiyau007 calabiyau007 Jul 30, 2016 2:33 AM in response to Willo26
    Level 1 (8 points)
    iPhone
    Jul 30, 2016 2:33 AM in response to Willo26

    Hi Willo26

     

    iCloud was another suspect! Good news...

    Anyway in this scenario, could you please check if making some consecutive calls can cause also delay?

     

    Before disabling iCloud which is a mess for my photo management, I'd really appreciate if you can confirm than calls are no longer guilty.

     

    Thanks!

  • by Willo26,

    Willo26 Willo26 Jul 30, 2016 3:22 AM in response to calabiyau007
    Level 1 (8 points)
    Jul 30, 2016 3:22 AM in response to calabiyau007


    Hello,

     

    I am in same situation as you. Imagine ICloud photos with 30 Gb, Apple Music with family sharing, notes.... all in 5 devices. I am totally tie to Apple's ecosystem. But with my IPhone 6s with a new ICloud account I am going to work harder to see if camera lags appear again.

     

    I am telling you my experience....

  • by Willo26,

    Willo26 Willo26 Aug 1, 2016 12:29 PM in response to Willo26
    Level 1 (8 points)
    Aug 1, 2016 12:29 PM in response to Willo26

    Dear all,

     

    I use the phone for work and i usually do 30-40 calls per day. The result is great, with a new iCloud account there is no lag after 3 days... But now i am going to upload and enable Photo iCloud....

  • by calabiyau007,

    calabiyau007 calabiyau007 Aug 1, 2016 1:38 PM in response to Willo26
    Level 1 (8 points)
    iPhone
    Aug 1, 2016 1:38 PM in response to Willo26

    Wow.

    Please , tell us what's next!

     

    Thanks for your experiments!

  • by apple-a-day-doc-away,

    apple-a-day-doc-away apple-a-day-doc-away Aug 1, 2016 1:52 PM in response to Willo26
    Level 1 (4 points)
    Aug 1, 2016 1:52 PM in response to Willo26

    Hi

     

    i don't use icloud for photos. icloud drive not in use either. I use the regular icloud for mail,contacts,calender.

    camera lag after phone calls made, as mentioned in previous posts. Backups stored in itunes

     

    Though very interested in your experiment with the new icloud account. Did you import all your contacts including contact photos in your new account ?

    Make about 10-15 phone calls per day

  • by serdarkocak,

    serdarkocak serdarkocak Aug 1, 2016 11:28 PM in response to apple-a-day-doc-away
    Level 1 (4 points)
    iPhone
    Aug 1, 2016 11:28 PM in response to apple-a-day-doc-away

    i logged out from icloud account, created a new clean one, logged in with it and after 1 day, there has been no lag. but its early to come to a conculusion. i'll watch and update in few days again.

    hope we have finally found a solution. fingers crossed.

  • by calabiyau007,

    calabiyau007 calabiyau007 Aug 2, 2016 12:05 AM in response to serdarkocak
    Level 1 (8 points)
    iPhone
    Aug 2, 2016 12:05 AM in response to serdarkocak

    Sorry guys. It didn't work for me!

     

    I have signed out iCloud from my phone. Fully signed out.

    Then I have forced the situation as stated in a previous post:

     

    1) Open camera app  No lag.

    2) Dial-call 10 seconds-hang. Repetead 10 times.

    3) Open camera app again.

     

    And then, again a 6 seconds lag!!!!

     

    Just in case, I reboot the phone, then I have repeated those steps with the same unsatisfactory result!

     

    Looking forward to hearing from your reports...

     

    Regards

     

    PS: Still on 9.3.2 but I can hardly believe it is related...

  • by gussein,

    gussein gussein Aug 2, 2016 8:26 AM in response to Willo26
    Level 1 (4 points)
    Aug 2, 2016 8:26 AM in response to Willo26

    I disabled iCloud Photo Library and has worked, no lag.

    But if you make calls, the lag comes back. I don't see the relation but if you don't use the phone for making calls the camera opens without any lagging, just receive or make calls and the problem comes back. Irony, iPhone but can't us it to make calls so that the camera can work correctly. I don't now why Apple has not make something about this. Very annoying problem. We need a solution!!!

  • by Willo26,

    Willo26 Willo26 Aug 2, 2016 11:23 AM in response to pjosborne
    Level 1 (8 points)
    Aug 2, 2016 11:23 AM in response to pjosborne

    After enable iCloud photo library with new iCloud account and after receiving or doing some calls you can see 2-3 second lags... It not too much but the problem persist. I am going to checking closer this 1-2 days more.

     

    Please someone has at home a iPhone 5,5s or 6 (now I don't have any at home) to check if after doing some calls these device show the same problem.

     

    Tomorrow i will calling again to explain all these experiments. Now i have request escalated to 2nd level...

  • by Willo26,

    Willo26 Willo26 Aug 2, 2016 11:35 AM in response to Willo26
    Level 1 (8 points)
    Aug 2, 2016 11:35 AM in response to Willo26

    All these test is with IOS 10 beta 2 public so i feel hopeless, frustrated...

  • by gussein,

    gussein gussein Aug 2, 2016 2:39 PM in response to Willo26
    Level 1 (4 points)
    Aug 2, 2016 2:39 PM in response to Willo26

    I had an iPhone SE and had the same lag problem.

     

    My wife has a iPhone 5, and there's no lag. I've seen a lag, but once in six months, very rare.

     

    Maybe it's a problem of the new 12mpx camera, or the LIVE feature....

  • by calabiyau007,

    calabiyau007 calabiyau007 Aug 2, 2016 11:30 PM in response to Willo26
    Level 1 (8 points)
    iPhone
    Aug 2, 2016 11:30 PM in response to Willo26

    Oh. I was hoping a fix even if it was not apple's intention in ios 10. Being a major ios change.

    Dissappointing.

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