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Helpful answers
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Aug 3, 2016 2:40 AM in response to msmenaby Ella Fitzgerald,Check if the Restrictions for making purchases are off on your iPhone. (Go to General - Restrictions). See more information here https://support.apple.com/en-us/HT204396
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Aug 3, 2016 2:53 AM in response to msmenaby King_Penguin,What exactly is the problem, what happens when you try to buy something, if you are getting an error message what does it say ? If you are getting a message to contact iTunes Support then have you done so (you already know that these are user-to-user forums) ?