-
All replies
-
Helpful answers
-
Aug 3, 2016 8:39 AM in response to mhsilveiraby Eric Root,Have you tried Mail/View/Customize Toolbar and dragged them into the toolbar?
-
-
Aug 3, 2016 1:20 PM in response to mhsilveiraby dianeoforegon,With Mail quit....
Go to your User's Libary/Containers
Drag the com.apple.mail folder to the trash
Open Mail and see symbols are back.
You can try running the combo updater to refresh your files. It will often fix odd issues like this.
OS X Mavericks 10.9.5 Update (Combo)
http://support.apple.com/kb/DL1760
If you consider upgrading to El Capitan, there are big changes to Mail. If you export your local "On My Mac" folders, you can start clean then import the "On My Mac" exported data back into OS X 10.11 El Capitan Mail.
-
Aug 3, 2016 5:11 PM in response to dianeoforegonby mhsilveira,Diane
unfortunately it did not work.
Still not showing arrow when message is replied or forward.
I will try to install combo update again
Regards
-
Aug 3, 2016 5:25 PM in response to mhsilveiraby dianeoforegon,Before you do anything else, test one of your accounts in a new User. I'm assuming you have at least one IMAP account. See if the symbols show correctly in a new User. If yes, this tells us the problem is in your User's folder, but if they still don't show up then it is a base level problem.
You might have to reinstall OS X again if the combo fails to fix. This should not delete any of your files or apps, but it's always advised that you backup first.
Open App Store
Under Purchases find your Mavericks installer.
Select to download.
It will ask if you want to continue, say yes.
Run the installer.
If you want to save, be sure to copy it before you run. Apple removes the installers after running.
-
Aug 4, 2016 1:17 PM in response to dianeoforegonby mhsilveira,Dear Diane,
My mail accounts are POP.
I have set new user add one mail account, unfortunately problem persists.
This morning when I turn on the compute open my email, everything was gone, mail accounts, messages, folders etc.
I had to reinstall and organize everything. It took me hours to do it (my email files are pretty big)
I will leave it as it is right now.
I will update the MacOS when the new version becomes available.
thanks for your help and suggestions
Regards
-
Aug 4, 2016 2:19 PM in response to mhsilveiraby dianeoforegon,If possible I suggest you switch from POP to IMAP. This way all your data will sync back including your custom folders. If you don't understand the difference, I'll be happy to explain.
It's possible this could be hardware related.
See this article on how to run diagnostics.
http://osxdaily.com/2016/06/25/how-to-use-apple-hardware-test-to-diagnose-mac-pr oblems/
Download SMART Utility demo. Run it to check your drive. It’s a limited demo.
Boot into the Recovery Drive and run Repair Disk.
Boot into the Recovery Drive by holding down Command R when restarting.
Run Repair Drive using Disk Utility in Recovery.
I will update the MacOS when the new version becomes available.
If your drive is OK, the I would run the full installer for OS X Mavericks over itself. Something could be missing that the combo does not fix.