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All replies
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Helpful answers
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Aug 3, 2016 8:51 AM in response to wnemethby KiltedTim,If anyone other than Apple replaced the display, you're on your own. Apple does not sell iPhone parts at all. The iPhone is not user serviceable. The only screen you would have been able to obtain to replace yours would have to be stolen, salvaged, or counterfeit.
Apple won't touch it, as you're already aware.
Find a competent 3rd party repair shop or buy a new phone.
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Aug 3, 2016 8:55 AM in response to wnemethby JimmyCMPIT,did anyone from apple offer you a less contemptible answer?
(Tim, you appear to be a current or FORMER Marine so this was addressed to the Apple Store employees, not you)
If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
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Aug 3, 2016 9:04 AM in response to wnemethby Meg St._Clair,Obviously, Apple did not prevent you from attempting to repair your phone. However, it appears your repair was not successful. Apple will not longer support the phone even on an out of warranty basis. You might want to try an independent repair shop or the forums at ifixit.com.
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Aug 3, 2016 9:41 AM in response to KiltedTimby wnemeth,I have been replacing screens for a while. I do not have problems with previous 5s, although I don't know what the IOS was at the time, and I don't have problems with the 6 or 4. Why only the 5s?
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Aug 3, 2016 9:53 AM in response to JimmyCMPITby wnemeth,Sorry to mislead you on the genius bar reply. We were joking around and he did understand my disappoint when I called my phone a rock. We sort of both came up with the conclusion of paper weight. He added expensive. He also gave his apologies. The exchange we had was pleasant.
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Aug 3, 2016 10:19 AM in response to JimmyCMPITby KiltedTim,JimmyCMPIT wrote:
(Tim, you appear to be a current or FORMER Marine so this was addressed to the Apple Store employees, not you)
I prefer the term NOLOAD (pronounced as no load). No Longer On Active Duty. ;-)
Semper Fi!
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Aug 3, 2016 10:21 AM in response to wnemethby KiltedTim,Whether you had problems previously or not is irrelevant.
As you've been told, Apple does not sell iPhone parts. There is no way for you to legitimately get your hands on genuine, known working, Apple parts other than those that have been salvaged.
You took a risk when you decided to try and fix it yourself rather than paying the quite reasonable price to have the display replaced by Apple. You lost.
Move on.