Caroline0507
Level 1
(4 points)
Q: can't hear calls
Having a new issue with my iPhone 6 with hearing callers when they call. Unless it's on speaker, I can barely hear them. If I put the phone on speaker, I can her them fine, but they can't hear me at all. Siri also doesn't recognize my voice. I can hear other things just fine (Videos, Pandora, etc). This problem is isolated to calls and Siri. Anyone else having this issue? Can't be sure this happened after the new update, but cannot rule that out.
I've restarted multiple times, checked that Bluetooth is off, cleaned all the ports. Volume is on. Not sure what else to try.
razmee209
Level 7
(33,215 points)
Caroline0507 wrote:
Having a new issue with my iPhone 6 with hearing callers when they call. Unless it's on speaker, I can barely hear them. If I put the phone on speaker, I can her them fine, but they can't hear me at all. Siri also doesn't recognize my voice. I can hear other things just fine (Videos, Pandora, etc). This problem is isolated to calls and Siri. Anyone else having this issue? Can't be sure this happened after the new update, but cannot rule that out.
I've restarted multiple times, checked that Bluetooth is off, cleaned all the ports. Volume is on. Not sure what else to try.
Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support
