Mac OS X
Q: Messages app crashing when muting video chat
I just upgraded 6 iMacs to 10.11.6. After the upgrade, we've run into an interesting issue. We'll open the Messages app and start a video chat. If a user mutes their microphone (either via the button in the chat window or the spacebar), about 90% of the time, Messages will crash. We then have to restart the chat. This was not happening before the upgrade, so I'm thinking that 10.11.6 did it to. Has anyone seen this? Can someone suggest a work around?
Thanks.
iMac, OS X El Capitan (10.11.6)
Posted on Aug 2, 2016 3:01 PM

