Q: iPad Air 2 skipping DFU Boot Up sequence
Hello All,
I am an IT associate and we have an iPad who has been giving us some trouble the past couple of days. It was stuck in a boot loop sequence which would flash a red screen and boot loop about 3 times before freezing on the blank white apple logo screen.
I was able to get it into recovery mode and attempt to perform a restore and update on the device, however, when I attempt to go through the process of restoring and updating, I continuously get an error "The iPad 'iPad' could not be restored. An unknown error occurred (9)"
I researched the error code and i followed these instructions several times. Different USB cables, different USB ports on my MacBook Pro. I tried the iMac at my desk. I even attempted the process on my windows partition through bootcamp. All were unsuccessful and left me with the same error.
I did more research and discovered DFU mode. I have been attempting to perform DFU boot up sequence through a separate set of instructions found on iMore's website here. I follow these instructions completely without fault.
Posted on Aug 3, 2016 11:36 AM
