Richard Mcfarland

Q: Where did Canon IJ Printer Utility go?

Can't clean printer heads and rollers any more?

iMac, OS X Yosemite (10.10.1)

Posted on Dec 4, 2015 4:19 PM

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Q: Where did Canon IJ Printer Utility go?

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  • Helpful answers

  • by PAHU,Apple recommended

    PAHU PAHU Dec 7, 2015 12:09 PM in response to Richard Mcfarland
    Level 6 (16,610 points)
    Dec 7, 2015 12:09 PM in response to Richard Mcfarland

    It is still available in Printers & Scanners via the Options & Utilities > Utility > Open Printer Utility for the respective Canon printer. However, if you created the printer using Apple's AirPrint driver then you won't have the utility. To check which driver you used, open Printers & Scanners and select the Canon. Then in the right hand pane, look at the entry labelled Kind. If this mentions AirPrint then that's your culprit. You could remove this printer and add again, this time ensuring you select the respective Canon model in the Use menu instead of the AirPrint driver, which will be the default selection.

  • by Richard Mcfarland,

    Richard Mcfarland Richard Mcfarland Dec 7, 2015 12:11 PM in response to PAHU
    Level 1 (55 points)
    Desktops
    Dec 7, 2015 12:11 PM in response to PAHU

    I am using OS X 10.11.1. I found Canon IJ Printer Utility, but when used it says that no printers were found. I do believe I'm victim of AirPrint, but have no idea how to clean my printer!

  • by PAHU,

    PAHU PAHU Dec 7, 2015 5:20 PM in response to Richard Mcfarland
    Level 6 (16,610 points)
    Dec 7, 2015 5:20 PM in response to Richard Mcfarland

    Open System Information, located under Applications > Utilities, and select Printers in the left sidebar. If the Canon is the only printer on your Mac then you will see its information in the right pane. If you have more than one printer, then select the Canon from the top right pane to see its information in the bottom right pane. Can you select all this information, copy and paste back here for me to check pls.

  • by Richard Mcfarland,

    Richard Mcfarland Richard Mcfarland Dec 13, 2015 11:34 AM in response to PAHU
    Level 1 (55 points)
    Desktops
    Dec 13, 2015 11:34 AM in response to PAHU

    No "Printers" on the left sidebar and nothing relating to Canon or printers on the right.

  • by PAHU,

    PAHU PAHU Dec 14, 2015 5:22 PM in response to Richard Mcfarland
    Level 6 (16,610 points)
    Dec 14, 2015 5:22 PM in response to Richard Mcfarland

    That's quite unusual. Even if you don't have a printer installed you should have the Printers entry in the left column, as shown below, and when you select it the right panel will show that the list is empty.

     

    Screen Shot 2015-12-15 at 12.12.23 PM.png

    When a printer is installed, the right pane will show the details for the printer, as shown below.

    Screen Shot 2015-12-15 at 12.17.34 PM.png

  • by Richard Mcfarland,

    Richard Mcfarland Richard Mcfarland Dec 16, 2015 10:35 AM in response to PAHU
    Level 1 (55 points)
    Desktops
    Dec 16, 2015 10:35 AM in response to PAHU

    Thanks for all your effort. I called Canon help desk and was informed (I feel so stupid) that all of the maintenance functionality is redundantly on the face of the MX892 printer. Hence, the Canon IJ Printer Utility is superfluous, and printing is now handled universally by Apple's OS X El Capitan 11.1.1. It's called Air Printer Lite - which prints to ANY printer.

  • by Dwight Twiddley,Helpful

    Dwight Twiddley Dwight Twiddley Aug 3, 2016 1:04 PM in response to Richard Mcfarland
    Level 1 (9 points)
    Aug 3, 2016 1:04 PM in response to Richard Mcfarland

    Glad you had success; I'm still fighting with this Canon MX532 - require the IJ Printer Utility to 'manually adjust the print heads' (auto adjust won't work) and not having any luck (downloaded, installed etc. and can't find it).  My attempts to reach Canon however unsuccessful - nobody available for chat, the phone will not route my call due to technical difficulties and I have to create an account to send an email.  So very frustrated with Canon.  Love my MAC however.

  • by Dwight Twiddley,

    Dwight Twiddley Dwight Twiddley Aug 3, 2016 12:24 PM in response to Dwight Twiddley
    Level 1 (9 points)
    Aug 3, 2016 12:24 PM in response to Dwight Twiddley

    I take it back; after all this the advice above helped!!! Found my printer utility - copied and pasted into the search bar and voila!!

     

    Status: Idle

      Print Server: Local

      Driver Version: 13.7.1.0

      Default: Yes

      System Printer Sharing: Yes

      Shared: No

      URI: usb://Canon/MX530%20series?serial=23A86A

      PPD: Canon MX530 series

      PPD File Version: 13.7.1.0

      PostScript Version: (3010.000) 705

      CUPS Version: 2.1.0 (cups-435.2)

      Scanning support: Yes

      Scanning app: /Library/Image Capture/Devices/Canon IJScanner14s.app

      Scanning app (bundleID path): -

      Scanning app version: 4.0.0

      Scanner UUID: 00000000-0000-0000-0000-323341383641

      Printer Commands: PrintSelfTestPage ReportLevels

      CUPS filters:

    Raster2CanonIJ:

      Path: /Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle/ Contents/MacOS/Raster2CanonIJ

      Permissions: rwxr-xr-x

      Version: 13.0.0

    Command2CanonIJ:

      Path: /Library/Printers/Canon/BJPrinter/Filters/Command2CanonIJ.bundle/Contents/MacOS /Command2CanonIJ

      Permissions: rwxr-xr-x

      Version: 13.0.0

      Fax support: No

      Printer utility: /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app

      Printer utility version: 13.0.0

      PDEs:

    CanonIJPDE.bundle:

      Sandbox compliant: Yes

  • by Richard Mcfarland,

    Richard Mcfarland Richard Mcfarland Aug 3, 2016 1:07 PM in response to Dwight Twiddley
    Level 1 (55 points)
    Desktops
    Aug 3, 2016 1:07 PM in response to Dwight Twiddley

    I don't understand. Isn't all the functionality available ON your printer? MAC OS X has expanded so much that it now has UNIVERSAL printing capability. All the old functions you did on the computer are now handled by printers.